Production Repair Technician

Wilcox Industries • Newington, NH

5d

About The Position

The Production Repair Technician supports production lines and field service returns by debugging products, conducting failure analysis, and investigating root causes and corrective actions. The role requires an understanding of basic electrical, mechanical, and optical concepts, components, specifications, and testing strategies to validate product operation.

The technician learns how each production-line cell contributes to the completed unit and how failures can occur at each stage. The role works with production and engineering personnel to identify out-of-specification material and assembly stack-up errors, validate production equipment and test processes, maintain test fixtures, troubleshoot embedded designs, and support analysis and documentation of customer returns. The technician also recommends tools, provides weekly project progress reports, and supports production programs as time permits.

Requirements

• High school diploma/GED and an equivalent combination of hands-on program experience, additional education, training, and experience.
• A complete and satisfactory background form must be on file at offer acceptance, with the ability to maintain future background requirements.
• Proficiency with Word, Excel, and PowerPoint, evidenced by at least two years of use.
• At least one year of direct production program assembly experience.
• Ability to read schematics and drawings and determine fit, form, and function.
• Aptitude for learning and expanding knowledge to support multiple programs as needed.
• Ability to safely handle electronic circuitry and optical devices.
• Ability to learn how to build the complete product from start to finish in each cell.

Nice To Haves

• Three years of direct progressive production-line assembly experience.
• Self-starter able to complete projects with minimal supervision while managing multiple deadlines and tight time constraints.
• Excellent rework and soldering skills.
• Excellent written, verbal, and interpersonal communication skills.

Responsibilities

• Develop solid product knowledge, including how each production-line cell contributes to the completed production unit.
• Learn what can go wrong at each cell and how those issues may contribute to a failed unit.
• Use calipers, verniers, and other measuring tools to determine whether supplied parts meet drawing specifications.
• Work with the line foreman and engineering to identify out-of-specification material and stack-up errors.
• Use logic and reasoning to validate production-line equipment and test processes and determine whether equipment caused a production failure.
• Support and maintain production test fixtures with assistance from the program foreman and program engineering.
• Troubleshoot embedded designs.
• Support testing, debugging, root cause analysis, and documentation for customer returns with the program technician or foreman.
• Research and recommend tools needed for project builds and debugging.
• Provide weekly progress reports on projects.
• Support all production programs as time permits.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED