Production Quality Engineer

SupermicroSan Jose, CA
Onsite

About The Position

Our Production team is seeking a Production Quality Engineer to drive quality excellence across the product lifecycle, with a strong emphasis on L11 component quality and rack-level systems. This role focuses on collecting and analyzing quality metrics to deliver actionable design feedback for manufacturing, lead product quality improvement initiatives, and provide post-sales product quality and service support to maximize customer satisfaction. The Production Quality Engineer will be primarily responsible for quality functions covering supply chain and incoming quality, in-house manufacturing quality, product reliability, and performance. A key focus will be working closely with suppliers to identify, drive root cause analysis, and implement effective Corrective and Preventive Actions (CAPA) for quality issues related to rack-level components and other critical parts. The individual will collaborate with senior management of global production operations to establish quality-focused teams, mandate standard practices of quality principles, and provide oversight across all global operations sites and cross-functional departments.

Requirements

  • Bachelor’s degree in engineering, business, or equivalent experiences
  • 4+ years of experience in leading cross-functional teams in corporate environment, with solid product promotion experiences in hardware components preferred
  • Ability to engage with both vendor and clients, creating business opportunity through ecosystem partnership is a plus
  • Strong analytical, marketing and project management skills - a drive for results and a history of successful execution on projects is a plus
  • Strong communication (both verbal and written) and presentation skills
  • Technical hands-on experiences on key components (Memory, Storage, CPU, GPU) qualification or application engineering experience
  • Understanding in the key features of server and key components, with in-depth knowledge about its market
  • Highly organized, detail-oriented and possessing a high level of integrity
  • Team player that works well in collaborative situations
  • Able to stand, sit, walk, bend, stoop, reach, lift, and carry items.
  • Perform tasks that require standing and walking for long periods up to entire shift.
  • Lift, carry, push and pull in an excess of 25lb and up to 40lbs.
  • Able to utilize a "buddy system" for moving objects more than 50 lbs.
  • Must be able to wear safety shoes, earmuffs or other required PPE as needed.

Nice To Haves

  • Prior technical marketing experiences in ODM/OEM projects preferred

Responsibilities

  • Monitor, review and control of key components (Memory, Storage, CPU, GPU) quality/reliability at customer side
  • Manage our quality control procedure to improve company’s product quality
  • Support and coordinate with LAB and other engineering teams to improve our screen-ability of key components errors
  • Take ownership provide feedback and take initiative to drive to improve supplier quality management
  • Recommends changes or other action as appropriate for key components quality control
  • Work with cross-functional teams and take initiative to set quality standards for new product or customer
  • Take action to investigate key components related quality concerns addressed by customers, work, and provide constructive suggestions to customer direct supporting team
  • In-depth knowledge on maintaining the quality of the product from the sourcing to shipment process

Benefits

  • comprehensive benefits package
  • participation in bonus and equity award programs
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