Production Quality Assurance and Control Technician II
About The Position
Johnson Controls is a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization. For more than 140 years, we have helped customers operate with greater efficiency, resilience, and sustainability across industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. Backed by advanced technology, lifecycle services, and an industry-leading field organization, Johnson Controls delivers performance where it matters most. Position Summary The Production Quality Assurance and Control Technician is responsible for inspecting finished products, in-process production, and incoming materials to ensure compliance with engineering and quality requirements. This role performs visual and dimensional inspections, documents nonconformances, supports quality audits, and assists with investigations of basic production and supplier quality issues.
Requirements
- High School Diploma or equivalent
- Minimum of 2 years of experience in a light industrial, manufacturing, or machine shop environment
- Ability to read and interpret engineering drawings, schematics, and work instructions
- Proficiency using measurement devices such as micrometers, calipers, indicator gauges, and CMM equipment
- Strong knowledge of inspection procedures, manufacturing processes, and statistical process control
- Excellent problem-solving, analytical, communication, and teamwork skills
- Strong organizational skills with the ability to manage multiple priorities
- Proficiency with Microsoft Office applications (Excel, Word, PowerPoint)
- Ability to read, write, and speak English
Nice To Haves
- Two-year degree in mechanical engineering technology, electrical engineering technology, or a related technical field, or an equivalent combination of education and experience
- Experience with precision parts and assemblies
- Familiarity with quality management systems such as ISO 9001, PPAP, SPC, and lean manufacturing principles
Responsibilities
- Maintain a safe working environment and comply with all safety policies, procedures, and instructions.
- Inspect completed mechanical and electrical assemblies for compliance with engineering and quality specifications using visual and measurement techniques.
- Inspect in-process production and incoming components from suppliers; document and communicate nonconformances.
- Approve or reject finished products, in-process production, and incoming materials; return products for rework when requirements are not met.
- Perform first article inspections on new or revised supplier parts.
- Assist with internal and external quality audits and lead investigations on basic production quality issues.
- Calibrate, maintain, and properly use inspection tools, fixtures, and measurement instruments, including CMM equipment.
- Complete quality reports and accurately communicate inspection results to manufacturing, engineering, and suppliers.
- Acquire, analyze, and report quality data in support of the quality management system.
- Support continuous improvement efforts related to manufacturing processes and supplier performance.
- Maintain a clean, organized, and efficient work area.
- Comply with quality policies and procedures to ensure product quality, customer satisfaction, and achievement of business goals.
- Develop, implement, and maintain systems to track manufacturing and supplier quality performance; prepare and evaluate data for management review.
Benefits
- Competitive benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
