Production Project Planner

Embraer•Nashville, TN

About The Position

The Production Project Planner oversees, supports, and coordinates key milestones for aircraft maintenance and modification projects at an Embraer-owned service center. The role plans and manages projects of medium to high complexity, coordinates work across planning, production, customers, and operations, and monitors schedules, costs, resources, quality, and deliverables throughout each project. It also supports project estimates and quotes, work-package preparation, workflow planning, and reporting to managers and customer leadership teams.

Requirements

  • Bachelor of Science or Bachelor of Arts undergraduate degree typically required.
  • Critical Chain Project Management (CCPM) experience required.
  • Strong project management skills to plan and manage a project rollout.
  • Generally, 5 or more years of experience as an Aviation Field Project Manager or in a similar role.
  • Experience in aviation planning, customer support, and repair customer service activities.
  • Aviation quality control experience required.
  • Broad knowledge of principles and practices applicable to relatively complex work assignments.
  • Knowledge of customer service techniques, critical chain process management, and aeronautical topics.
  • Intermediate computer skills, including Microsoft Office, Excel, and Word.
  • Customer-service orientation, good communication skills, ability to work independently and as a team member, organization, and attention to detail.

Nice To Haves

  • PMP certification preferred.
  • A&P license strongly preferred.

Responsibilities

  • Plan and manage aircraft maintenance and modification projects, including project plans, estimates, scope, requirements, implementation, and deployment.
  • Coordinate work streams and, when needed, different workforces to support on-time delivery and project quality.
  • Track project status and deliverables using Microsoft Project and ProChain Management, including Fever Charts and actual-versus-plan project evolution.
  • Apply critical chain project management and buffer management to assess performance, with emphasis on resource leveling.
  • Communicate with client leadership teams; facilitate and organize meetings; manage risks, issues, open items, and escalations; and report status to senior management.
  • Assemble information and data needed to plan projects, including MRB task cards, AMM references, and service bulletins.
  • Instruct or assist Production Control in assembling work packages and track paperwork flow through Production Control.
  • Research and verify aircraft configurations and order pre-draw materials and modification kits.
  • Ensure required equipment and human resources are available to meet the proposed schedule.
  • Assign work orders and task numbers to work packages in the correct critical-chain sequence.
  • Create and update project workflow charts and master task lists, track progress and problem areas, and ensure the work plan is followed.
  • Monitor hours expended on flat-rated jobs and report results daily to managers.
  • Maintain a database of work performed and assist with labor and maintenance studies, providing historical data for Sales and Marketing.
  • Prepare quotes for aircraft maintenance and other work scopes received from Sales and Marketing; estimate materials, labor, and routine-work labor hours.
  • Act as liaison between planning, customers, and operations; identify outside services when required and update work scope as CRI items develop.
  • Assess project or service cost-effectiveness by tracking actual costs against bids, and prepare estimates for management planning, organizing, and scheduling.
  • Support project quality and serve as an escalation point of contact.
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