Production-Process Operations Manager – Level 1

Northrop Grumman•Charlotte, NC

2d•$86,800 - $130,200•Onsite

About The Position

Northrop Grumman’s Space Sector is seeking a Production-Process Operations Manager – Level 1 for its SYNOPTICS facility in Charlotte, North Carolina. The position is 100% onsite and does not accommodate telecommuting. SYNOPTICS grows, fabricates, and coats crystalline materials used in laser systems, serving the photonics and optics industries worldwide. The manager oversees day-to-day manufacturing operations in the crystal growth department, including production scheduling, technician staffing, and production supply inventory. The role leads crystal growth technicians and welders, supporting a motivated team and the production of high-quality crystals with minimal operational errors. The position also supports a 24/7/365 manufacturing operation by communicating with off-hour employees and supervisors. The role requires working on the production floor with technicians to understand crystal growth processes and procedures. No security clearance is required. Relocation assistance may be available.

Requirements

Associate degree in a technical or business discipline and at least 2 years of experience.
At least 3 years of experience in a manufacturing environment.
Proficiency reading technical drawings and electrical schematics.
Excellent communication skills with technicians, engineers, and management.
Strong computer skills, including Microsoft Excel, Word, and OneNote.
Ability to lift up to 50 pounds.

Nice To Haves

Bachelor’s degree in STEM and/or business.
At least 5 years of prior manufacturing supervisory experience.
Excellent Microsoft Excel and report-writing skills.
Leadership qualities including integrity, ethical conduct, balanced results, partner satisfaction, team building, customer trust, effective communication, and adaptability.

Responsibilities

Supervise, coach, and schedule crystal growth technicians to support seamless production.
Work closely with growth technicians to increase engagement and support career progression; administer and document disciplinary actions.
Lead shift pass-down stand-up meetings, document meeting notes, and monitor multi-day growth runs and daily production progress.
Maintain and improve 5S and lean manufacturing practices, coaching growth personnel in their use.
Oversee and deliver crystal growth training, including onboarding, cross-product, emergency-situation, and safety training.
Work with trainers and keep training-progress logs up to date.
Maintain inventories of production supplies, including ceramics, critical crystal-growth equipment components, disposables, and welding-room supplies.
Continue improving the inventory Kanban system.
Support off-hour technicians and communicate with off-hour supervisors and technicians in a 24/7/365 manufacturing operation.
Ensure compliance with safety protocols and standard operating plans.
Work with technicians on the production floor to understand crystal-growth processes and procedures.