Production & Precision Ag Specialist
About The Position
Serve as subject matter expert in diagnostics, calibration, and repair of PPA equipment. Deliver regional technical support to customers and internal teams, often to include travel regionally to customer sites. Support equipment deliveries, ensure proper machine optimization, and assist with inspections for both company and customer needs. Identify and develop measurable revenue opportunities with customers while promoting aftermarket growth and equipment sales opportunities. Manage time, billing and activity tracking. Collaborate with Machine Health team and Technical Communicators.
Requirements
- 5+ years as a John Deere field technician with level 3 John Deere Certification plus additional capstone training
- Ability to travel throughout region and/or state on a weekly basis
- Ability to be insured on company policy
- Medical DOT card required
- Consistent use of computer/technology systems such as CDK, Expert Connect, Parts Advisor, Service Advisor, JD Operations Center
- Excellent communication skills with customers and service support team
- Timely billing and work order input
- Organizational skills
Nice To Haves
- Management/leadership experience highly preferred
Responsibilities
- Serve as subject matter expert in diagnostics, calibration, and repair of PPA equipment
- Deliver regional technical support to customers and internal teams, often to include travel regionally to customer sites
- Support equipment deliveries, ensure proper machine optimization, and assist with inspections for both company and customer needs
- Identify and develop measurable revenue opportunities with customers while promoting aftermarket growth and equipment sales opportunities
- Manage time, billing and activity tracking
- Collaborate with Machine Health team and Technical Communicators
Benefits
- Extended health, dental, and vision insurance
- Health savings account options
- Flexible spending account options
- Disability and life insurance
- 401k with employer match and profit share
- Annual PPE allowance
- Paid time off and paid holidays
- Employee recognition rewards program
- Opportunities for leadership and professional growth
- Quarterly group outings, company events, and employee recognition programs
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
