Production & Precision Ag Specialist

James River Equipment GroupTappahannock, VA
Hybrid

About The Position

Join the team at James River Equipment in Tappahannock/Central VA. Since 1977, James River Equipment has been providing outstanding John Deere products and services to farmers, businesses, homeowners, and our communities. Each one of our over 50 authorized John Deere dealerships provides a workplace where employees are family and customers return because of the skill, service and trust our employees provide. As we grow, we value people ready to grow a career that makes an impact far beyond just our daily workplace.

Requirements

  • 5+ years as a John Deere field technician with level 3 John Deere Certification plus additional capstone training
  • Ability to travel throughout region and/or state on a weekly basis
  • Ability to be insured on company policy and medical DOT card required
  • Consistent use of computer/technology systems such as CDK, Expert Connect, Parts Advisor, Service Advisor, JD Operations Center
  • Excellent communication skills with customers and service support team
  • Timely billing and work order input
  • Organizational skills

Nice To Haves

  • Management/leadership experience highly preferred

Responsibilities

  • Serve as subject matter expert in diagnostics, calibration, and repair of PPA equipment
  • Deliver regional technical support to customers and internal teams, often to include travel regionally to customer sites
  • Support equipment deliveries, ensure proper machine optimization, and assist with inspections for both company and customer needs
  • Identify and develop measurable revenue opportunities with customers while promoting aftermarket growth and equipment sales opportunities
  • Manage time, billing and activity tracking
  • Collaborate with Machine Health team and Technical Communicators

Benefits

  • Competitive compensation (negotiable based on experience)
  • Extended health, dental, and vision insurance (day one of employment)
  • Health savings account options
  • Flexible spending account options
  • Disability and life insurance
  • 401k with employer match and profit share (after 90 days of employment)
  • Annual PPE allowance
  • Paid time off and paid holidays
  • Employee recognition rewards program
  • Opportunities for leadership and professional growth
  • Quarterly group outings, company events, and employee recognition programs
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