Production Planning Administrator
About The Position
The Production Planning Administrator will be responsible for assisting with store fixture orders, external requests from field, layout postings & assistant to the Director of Retail Production Planning. Go! Retail Group, based in Austin, Texas, is a national specialty retailer and the parent company of several iconic retail brands, including Go! Toys, Toys“R”Us, Babies“R”Us, Disney Store Limited- Time Shops, Attic Salt, Wonder World, Calendars.com, LANG and other global brands. We are the world’s largest operator of holiday pop-up stores, operating hundreds of locations in malls, outlets, shopping centers, and lifestyle centers throughout the United States. We are a family-owned business and believe in operating responsibly and with heart. Our values are the foundation to our business. Innovate and collaborate: We never want to stop dreaming and bringing ideas to life as a team. Integrity and transparency: How we show up in everything we do matters to us. Community: We take pride in being a supportive and flexible employer, building deep relationships with our partners, and have a positive impact on our diverse communities and ecosystems. Fun: At the core, Go! Retail Group is about bringing joy to our customers. The process to get there should be fun and challenging.
Requirements
- Proven experience as office coordinator or in a similar role
- Outstanding knowledge & proficiency of Excel & Word
- Working knowledge of office equipment
- Excellent communication and interpersonal skills
- Organized with the ability to prioritize and multi-task
- Reliable with patience and professionalism
- Excellent time management skills
Nice To Haves
- Experience in customer service will be a plus
Responsibilities
- Assist and support the Director of Fixture Planning & Production with daily administrative functions
- Assist the Fixture Planning Administrator with communicating with our fixture warehouse management throughout season to gauge their production needs and resolve any fixture issues that they encounter
- Storefront signs install and removals
- Create fixture pick orders upon request
- Assist with store setup questions and offer solutions using assembly instructions and store layouts
- Make outbound calls to return voicemails and follow up with operator/manager fixture issues
- Ensure that all ACTS requests are addressed
- Handle work orders and repairs for stores
- Assist in operator relationship management
- Maintain files and records with effective filing systems
- Follow office/department workflow procedures to ensure maximum efficiency
- Site Inspections - Survey opening stores to gauge service levels and resolve issues
- Support team with various administrative tasks (redirecting calls, disseminating correspondence, scheduling meetings, etc.)
- Work with operators to resolve fixture or build issues
- Field visits to assist with store builds
- Showroom builds as needed
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
