Production Planning Administrator
About The Position
The Production Planning Administrator will be responsible for assisting with store fixture orders, external requests from field, layout postings & assistant to the Director of Retail Production Planning. This role involves supporting the Director of Fixture Planning & Production with daily administrative functions, communicating with the fixture warehouse management, creating fixture pick orders, assisting with store setup questions, making outbound calls to resolve fixture issues, ensuring ACTS requests are addressed, handling work orders and repairs, assisting in operator relationship management, maintaining files and records, following office/department workflow procedures, surveying opening stores, and supporting the team with various administrative tasks. The role may also include field visits to assist with store builds and showroom builds.
Requirements
- Proven experience as office coordinator or in a similar role
- Experience in customer service will be a plus
- Outstanding knowledge & proficiency of Excel & Word
- Working knowledge of office equipment
- Excellent communication and interpersonal skills
- Organized with the ability to prioritize and multi-task
- Reliable with patience and professionalism
- Excellent time management skills
- Ability to work 45 hours per week, 8am-6pm Monday-Friday
Responsibilities
- Assist and support the Director of Fixture Planning & Production with daily administrative functions
- Assist the Fixture Planning Administrator with communicating with our fixture warehouse management throughout season to gauge their production needs and resolve any fixture issues that they encounter
- Storefront signs install and removals
- Create fixture pick orders upon request
- Assist with store setup questions and offer solutions using assembly instructions and store layouts
- Make outbound calls to return voicemails and follow up with operator/manager fixture issues
- Ensure that all ACTS requests are addressed
- Handle work orders and repairs for stores
- Assist in operator relationship management
- Maintain files and records with effective filing systems
- Follow office/department workflow procedures to ensure maximum efficiency
- Site Inspections - Survey opening stores to gauge service levels and resolve issues
- Support team with various administrative tasks (redirecting calls, disseminating correspondence, scheduling meetings, etc.)
- Work with operators to resolve fixture or build issues
- Field visits to assist with store builds
- Showroom builds as needed
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
