Manufacturing Industry Production Planner

Trelleborg•Village of Pawling, NY

55d•Onsite

About The Position

This is a hands-on, non-analytical position that requires knowledge of production processes from order entry to delivery. Responsible for the day-to-day management of assigned customer accounts, including processing customer purchase orders, researching, and providing status updates on open orders, and handling product returns. Will also work closely with the Sales Engineers associated with the territories and accounts assigned. To plan and ensure that all products are manufactured at the right time to meet the customers' schedule, requirements, and demand.

Requirements

High School Degree or equivalent.
AIP Certification in lieu of experience in Planning
Five years of planning and/or customer service experience in a manufacturing environment required.
ERP Experience
Strong verbal and written communication skills
Ability to multitask and stay organized
Must be a U.S. person within the meaning of ITAR (U.S. Citizen, U.S. Permanent Resident, Political Asylee or Refugee).

Nice To Haves

Some college preferred.
Prefer experience with a custom, build to order manufacturing environment.

Responsibilities

To sensibly plan all TSS Pawling customer orders as per the requested delivery date, bearing in mind tooling, manpower, and machine resource constraints.
To amend/cancel orders as per order fluctuations to maintain a constant WIP (work in process) level.
Any significant future change in material consumption is to be flagged.
Highlight the need for any new or additional tooling requirements for the Manufacturing Support functions.
Manage ‘hands-on’ any urgent parts and take all necessary action so that the parts are ready for shipment in time.
Review arrears and partial shipments continuously and issue a re-plan accordingly.
Acknowledge customer delivery dates to be in line with customers’ requested dates and achieve an OTD of 95%.
Input all incoming customer orders within 24 hours of receipt for the assigned Value Stream.
Advise the customer beforehand of any production delays that cause the acknowledgment date to be missed.
Generate return authorizations and process repair or replacement orders.
Run daily invoicing.