Production Planner

Innomotics•Kansas City, MO

7d•$56,200 - $104,400•Onsite

About The Position

The Production Planning and Office Coordinator supports the operational flow of the repair center by coordinating production schedules, tracking project progress, and managing key administrative functions that support daily business operations. This role bridges shop floor operations and office administration. The primary responsibility is production and project planning to ensure repair jobs move efficiently through inspection, repair, testing, and shipping. Secondary responsibilities include administrative and business support functions such as purchasing coordination, invoicing support, payroll preparation, and general office administration. The position requires strong organizational skills, attention to detail, and the ability to communicate effectively with technicians, management, customers, and vendors.

Requirements

High School Diploma or GED required.
Equivalent combinations of education, training, and relevant work experience will be considered.
Minimum of 3-5 years of experience in production planning, service coordination, maintenance planning, project coordination, operations support, manufacturing administration, repair operations, or a related industrial environment.
Experience coordinating activities across multiple functions including operations, field service, purchasing, invoicing, payroll, customers, vendors, and management teams.
Strong organizational skills with the ability to manage multiple priorities, schedules, and projects simultaneously.
Experience utilizing ERP/MRP systems and maintaining accurate operational documentation and records.
Proficient computer skills including Microsoft Word, Excel, Outlook, PowerPoint, and Teams.
Strong written and verbal communication skills with the ability to effectively communicate with technicians, customers, vendors, and management.
Ability to analyze workload requirements, prioritize tasks, and support operational planning activities.
Ability to maintain confidential employee, customer, and business information.
Demonstrated attention to detail, problem-solving skills, and ability to work independently in a fast-paced environment.

Nice To Haves

Associate degree in Business Administration, Operations Management, Supply Chain Management, or a related field.
Experience working in a motor repair facility, industrial service environment, rotating equipment repair operation, or manufacturing repair center.
Experience as a Production Scheduler, Maintenance Planner, Service Coordinator, Production Planner, Project Coordinator, or similar operational support role.
Experience coordinating field service technician schedules, travel arrangements, and customer service requests.
Experience supporting purchasing activities, purchase orders, vendor coordination, invoicing, payroll preparation, and job cost tracking.
Knowledge of workload forecasting, capacity planning, production scheduling, and operational performance metrics.
Experience with ERP/MRP platforms such as SAP, Oracle, Microsoft Dynamics, Infor, or similar systems.
Advanced Microsoft Excel skills including reporting, scheduling, and data analysis.
APICS Certified in Planning and Inventory Management (CPIM).
APICS Certified Supply Chain Professional (CSCP).
CAPM (Certified Associate in Project Management) certification.
PMP (Project Management Professional) certification.

Responsibilities

Plan and coordinate repair center production schedules based on workload, technician availability, and project priorities.
Track job progress from receiving through inspection, repair, testing, and shipment.
Maintain job status updates within internal systems and ensure documentation is complete.
Coordinate scheduling between shop technicians, field service personnel, and management.
Coordinate field service technician assignments including scheduling, travel planning, and workload balancing based on internal project demand and customer service requests.
Serve as coordination point between service/project managers, customers, and field technicians to align scheduling, availability, and job requirements.
Monitor production timelines and communicate delays, bottlenecks, or priority changes.
Support operational planning meetings and maintain project tracking reports.
Assist management with workload forecasting and shop capacity planning.
Prepare and organize payroll information including time sheets and overtime records.
Coordinate payroll submissions with HR or corporate payroll departments.
Maintain employee administrative records as required.
Process purchase orders for shop materials, tools, and operational supplies.
Coordinate with vendors regarding order status, deliveries, and documentation.
Track material availability required for active repair projects.
Assist with preparation of invoices based on completed work and project milestones.
Coordinate documentation required for billing including service reports and completion documentation.
Support management with job cost tracking and administrative documentation.
Maintain project files, customer records, and internal documentation.
Support communication between operations, management, and corporate departments.
Coordinate shipping documentation and administrative paperwork when required.
Provide general administrative support to the repair center team.
Perform other duties and responsibilities as assigned by management in support of the repair center’s operational and administrative needs.