Production Partner II, NEO Home Loans

Better Mortgage•Plainsboro Township, NJ

41d•Hybrid

About The Position

At NEO Home Loans, powered by Better Mortgage Corporation, our mission is clear: redefine your financial journey. We strive to unlock people's full financial potential, providing clarity throughout every step of the loan process. By making lending approachable, we bring transparency and consistency to the financial world, guiding individuals towards decisions that serve their best interests. Our team comprises passionate, talented, and hardworking individuals dedicated to achieving excellence. Join our team and be part of a dynamic company that values innovation, fosters personal growth, and prioritizes a culture of collaboration and excellence.

Requirements

Strong mortgage knowledge and the ability to review and structure loan scenarios
Excellent verbal and written communication skills with the ability to build confidence with borrowers and real estate agents
Highly organized with the ability to manage multiple loan files and deadlines simultaneously
Strong problem-solving skills and ability to proactively identify and address issues in loan files
Comfortable collaborating with borrowers, real estate agents, and internal teams throughout the transaction lifecycle
Self-motivated with a high level of accountability and attention to detail
Experience working with CRM systems, loan origination software, and mortgage documentation processes
Mortgage industry experience required

Nice To Haves

NMLS licensing preferred or willingness to obtain licensing encouraged

Responsibilities

Prepare loan scenarios and financial analyses to support client consultations. This includes reviewing borrower information, evaluating loan options, and preparing financial comparisons that help the Mortgage Advisor guide clients through purchase or refinance strategies.
Serve as a primary point of contact for borrowers and real estate agents during the home search phase. Provide timely updates, answer questions, issue updated pre-approval letters, and help ensure all parties remain informed and aligned throughout the transaction.
Assist borrowers and agents when offers are submitted by preparing updated loan analyses, coordinating contract meetings, and ensuring the Mortgage Advisor has the necessary information to support contract discussions and strategy.
Help manage the active loan pipeline by monitoring file progress, coordinating with Credit Analysts, Loan Specialists, and operations teams, and ensuring transactions continue moving toward closing.
Execute loan locks within approved parameters and coordinate lock extensions when necessary, ensuring accurate communication with internal teams and timely updates for clients.
Monitor the pipeline for refinance opportunities and coordinate refinance consultations with the Mortgage Advisor when appropriate.
Adopts NEOs values in work behavior, decision making, contributions and interpersonal interactions.
Promotes interdepartmental communication and culture.
Lead, develop and motivate the team across all locations and operational functions.
Continued focus to ensure all families (Internal and External) are receiving the best possible service.

Benefits

Day One Coverage – Your benefits begin on your first day, so you’re supported from the start
Nationwide Medical, Dental & Vision Coverage – Comprehensive plans that travel with you, wherever you are
Mental Health Support When You Need It – Immediate access to virtual therapy with licensed providers for you and your eligible dependents (ages 6+), with your first few visits covered at no cost!
Health Savings Account (HSA) – Includes an employer contribution to help you plan for healthcare expenses
Employer-Funded Dependent Care FSA – Support for childcare and/or dependent care costs
Disability & Life Insurance – Provided at no additional cost to give you added peace of mind
Flexible PTO – Time off when you need it, so you can recharge and focus on what matters most
Extra Perks & Discounts – Including pet insurance, savings programs, and more to support life beyond work
Competitive base salary with bonus or incentive opportunities, depending on role
A range of medical and dental plans to choose from based on your needs, with vision coverage available for you and your family starting on day one.
Build long-term financial security with a 401(k) through Vanguard, HSA with employer contributions, FSA’s, Employer Paid STD & LTD plans and access to financial planning resources.
Generous paid time off, company holidays, sick time, and paid parental leave.
Paid parental leave and childcare support, including employer matching for dependent care FSA.
Mental health care (6 free virtual or in-person sessions) and wellness programs through Spring Health, EAP access, and additional perks like pet insurance and lifestyle discounts.
Pre-tax Commuter benefit accounts with an employer match, and programs designed to support different working styles and lifestyles.
Meal and snack offerings in select offices, plus a stipend to support your day-to-day whether you’re in the office or working remotely.
Work from our World Trade Center headquarters - featuring thoughtfully designed spaces, natural light, and panoramic skyline views. It’s a space built for collaboration, creativity, and bringing bold ideas to life.
Help shape the brand of an AI-native company reinventing homeownership from the ground up