Production Order Manager

OAI + Rainier • Tampa, FL

9d • Onsite

About The Position

At The Look Company, we bring brands to life. We partner with leading sports, events, and retail organizations around the world to create award-winning graphics, innovative display solutions, and unforgettable brand experiences. Through our state-of-the-art production facilities, cutting-edge technology, and global network of experts, we deliver projects of every size, anywhere. We're looking for a highly organized and driven Production Order Manager to oversee customer orders from kickoff through production. This is a critical role that ensures seamless coordination between customers, sales, production, and operations teams to deliver exceptional results on time and with the highest level of quality. A typical day includes monitoring open order lists, verifying inventory, coordinating schedules, and proactively communicating with customers and internal teams regarding order status and project updates. If you enjoy solving problems, managing multiple priorities, keeping projects moving forward, we'd love to meet you.

Requirements

• Strong customer service, administrative, and project coordination experience, including order processing, scheduling, intake management, data entry, and managing multiple orders, projects, and customer requests in a fast-paced environment.
• Proficiency in Microsoft Office Suite, with advanced skills in Excel and PowerPoint.
• Experience working with CRM platforms, ERP systems, and other business applications.
• Excellent written and verbal communication skills, with the ability to proactively engage customers, vendors, and internal stakeholders, build collaborative relationships, and drive projects forward through effective follow-up and accountability.
• Strong organizational, time management, and problem-solving skills, with the ability to work independently, take initiative, adapt to changing priorities, and maintain ownership of outcomes in a dynamic environment.
• Willingness to work in an in-office environment and maintain a flexible schedule based on business needs.

Nice To Haves

• Manufacturing, production, signage, visual branding, printing, or related industry experience is preferred.

Responsibilities

• Oversee customer orders from kickoff through production.
• Ensure seamless coordination between customers, sales, production, and operations teams.
• Deliver exceptional results on time and with the highest level of quality.
• Monitor open order lists.
• Verify inventory.
• Coordinate schedules.
• Proactively communicate with customers and internal teams regarding order status and project updates.

Benefits

• Multiple plan choices for medical and dental with low employee premium cost share for both employees and dependents.
• Vision insurance.
• 401(k) with employer match.
• Employer-paid life insurance.
• Voluntary additional life insurance for employees and dependents.
• Voluntary long-term disability.
• Paid Time Off (PTO).
• Paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed