Production Operator II

Airgas•Santa Ana, CA

9d•$25 - $29•Onsite

About The Position

Airgas is hiring a Production Operator II in Santa Ana, CA. This role involves loading and sorting cylinders, performing cylinder inspections, and filling cryogenic and high-pressure compressed gases. The associate will also perform duties of an Inside Sales associate, including assisting customers with sales, analyzing customer orders, recommending products and services, entering sales data, and managing inventory. The position requires adherence to all company policies, safety rules, and regulations. The operator will also be responsible for completing daily logs, inspecting equipment, and ensuring proper use of PPE. Safely operating forklifts and other material handling equipment to load/unload cylinders is also a key part of the role.

Requirements

Must consistently demonstrate the ability to succeed in a fast-paced environment
Excellent customer service and communication, interpersonal and organizational skills
Ability to apply common sense and understanding to carry out instructions furnished in written, oral or diagram form.
Able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
Ability to work in a team based environment
Possess a commitment and desire to work safely and ethically
Random drug testing applies.
Must be able to operate in a drug-free workplace.

Nice To Haves

High School Diploma
Knowledge of industrial gases, welding supply and hardware desired
Minimum of 6 months Level I experience and training
Minimum two (2) years inside sales experience or customer service experience
Minimum of two (2) filling experience of High Pressure and Liquid Gases.
Experience operating a forklift is preferred

Responsibilities

Performs various duties in the plant including monitoring equipment to fill cryogenic liquids and pure industrial gasses as well as performing level 1 duties.
All duties and responsibilities shall be performed as set forth in established policies and procedures.
Adhere to and assure compliance with the Code of Conduct/Handbook, policies and procedures and all applicable rules, regulations and standards promulgated by Federal, State and other applicable agencies or regulating bodies.
Maintain a high level of customer service by assisting customers with will call, counter and telephone sales.
Analyze and efficiently advance customer orders in a timely manner.
Meet customer needs by recommending appropriate products and services.
Enter sales data, quotes or other relevant information into inventory control system.
Assist manager in ordering appropriate merchandise to ensure stock remains at an acceptable level.
Restock store merchandise and maintain current pricing on all store displays and products.
Help nurture and grow existing customer base with all product lines.
Ensure customer inquiries related to accounts receivable billing issues, cylinder balances, order status, time of delivery, etc. are supportively handled.
Adhere to all Airgas safety rules and regulations by actively collaborating in identifying any safety and/or health hazards while in the workplace.
Pull orders from warehouse as necessary.
Provide support to internal and external customers to maintain inventory and delivery needs.
Identify potential problems with cylinders and notify management in a timely manner.
Collect, record transactions and submit all customer payments promptly to manager.
Complete daily fill logs, inventory logs and tracking records accurately and timely.
Complete and attach warning and other identification tags, labels and decals on cylinder.
Regularly inspect pumping and cylinder monitoring equipment.
Perform minor maintenance and inspection of cylinders and filling equipment as needed.
Ensure proper and full time use of PPE.
Brings collaborative leadership within the Airgas culture – putting safety first.
Safely operate forklift, hand-truck, pallet-jack, chain hoist, etc. to load/unload compressed and liquid industrial gas cylinders to and from delivery trucks to filling and storage areas.
May load cylinders onto vehicles manually or with the aid of material handling equipment.
Transfer plant cylinders to different areas within the facility using a forklift.
Identify and sort cylinders for efficient refilling and handling.
Report any equipment or facility defect(s) to supervisor.
Ensure any accident or injury is promptly reported.