Production Operator II

Airgas•Santa Ana, CA

4d•Onsite

About The Position

We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative. At Airgas, we RESPECT, HONOR and VALUE diversity. Airgas is Hiring for a Production Operator II in Santa Ana, CA! We are looking for you! The Production Operator II duties include loading and sorting cylinders, performing cylinder inspections, and filling both cryogenic and high pressure compressed gases. This associate will also perform the duties of an Inside Sales associate. Performs various duties in the plant including monitoring equipment to fill cryogenic liquids and pure industrial gasses as well as performing level 1 duties. All duties and responsibilities shall be performed as set forth in established policies and procedures. Adhere to and assure compliance with the Code of Conduct/Handbook, policies and procedures and all applicable rules, regulations and standards promulgated by Federal, State and other applicable agencies or regulating bodies. Maintain a high level of customer service by assisting customers with will call, counter and telephone sales. Analyze and efficiently advance customer orders in a timely manner. Meet customer needs by recommending appropriate products and services. Enter sales data, quotes or other relevant information into inventory control system. Assist manager in ordering appropriate merchandise to ensure stock remains at an acceptable level. Restock store merchandise and maintain current pricing on all store displays and products. Help nurture and grow existing customer base with all product lines. Ensure customer inquiries related to accounts receivable billing issues, cylinder balances, order status, time of delivery, etc. are supportively handled. Adhere to all Airgas safety rules and regulations by actively collaborating in identifying any safety and/or health hazards while in the workplace. Pull orders from warehouse as necessary. Provide support to internal and external customers to maintain inventory and delivery needs. Identify potential problems with cylinders and notify management in a timely manner. Collect, record transactions and submit all customer payments promptly to manager. Ideally bring experience or eagerness to learn to fill high pressure and industrial gases, flammable, non-flammable, pure and cryogenic gases. Complete daily fill logs, inventory logs and tracking records accurately and timely. Complete and attach warning and other identification tags, labels and decals on cylinder. Regularly inspect pumping and cylinder monitoring equipment. Perform minor maintenance and inspection of cylinders and filling equipment as needed. Ensure proper and full time use of PPE. Brings collaborative leadership within the Airgas culture – putting safety first. Safely operate forklift, hand-truck, pallet-jack, chain hoist, etc. to load/unload compressed and liquid industrial gas cylinders to and from delivery trucks to filling and storage areas. May load cylinders onto vehicles manually or with the aid of material handling equipment. Transfer plant cylinders to different areas within the facility using a forklift. Identify and sort cylinders for efficient refilling and handling. Report any equipment or facility defect(s) to supervisor. Ensure any accident or injury is promptly reported.

Requirements

Must consistently demonstrate the ability to succeed in a fast-paced environment
Excellent customer service and communication, interpersonal and organizational skills
Ability to apply common sense and understanding to carry out instructions furnished in written, oral or diagram form
Able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
Ability to work in a team based environment
Possess a commitment and desire to work safely and ethically
Random drug testing applies
Must be able to operate in a drug-free workplace

Nice To Haves

High School Diploma
Knowledge of industrial gases, welding supply and hardware desired
Minimum of 6 months Level I experience and training
Minimum two (2) years inside sales experience or customer service experience
Minimum of two (2) filling experience of High Pressure and Liquid Gases
Experience operating a forklift is preferred

Responsibilities

Loading and sorting cylinders
Performing cylinder inspections
Filling cryogenic and high pressure compressed gases
Monitoring equipment to fill cryogenic liquids and pure industrial gasses
Assisting customers with will call, counter and telephone sales
Analyzing and efficiently advancing customer orders in a timely manner
Recommending appropriate products and services to meet customer needs
Entering sales data, quotes or other relevant information into inventory control system
Assisting manager in ordering appropriate merchandise
Restocking store merchandise and maintaining current pricing on all store displays and products
Nurturing and growing existing customer base with all product lines
Handling customer inquiries related to accounts receivable billing issues, cylinder balances, order status, time of delivery, etc.
Adhering to all Airgas safety rules and regulations
Identifying any safety and/or health hazards while in the workplace
Pulling orders from warehouse as necessary
Providing support to internal and external customers to maintain inventory and delivery needs
Identifying potential problems with cylinders and notifying management
Collecting, recording transactions and submitting all customer payments promptly
Completing daily fill logs, inventory logs and tracking records accurately and timely
Completing and attaching warning and other identification tags, labels and decals on cylinders
Regularly inspecting pumping and cylinder monitoring equipment
Performing minor maintenance and inspection of cylinders and filling equipment
Ensuring proper and full time use of PPE
Operating forklift, hand-truck, pallet-jack, chain hoist, etc. to load/unload compressed and liquid industrial gas cylinders
Loading cylinders onto vehicles manually or with the aid of material handling equipment
Transferring plant cylinders to different areas within the facility using a forklift
Identifying and sorting cylinders for efficient refilling and handling
Reporting any equipment or facility defect(s) to supervisor
Ensuring any accident or injury is promptly reported