Production Operator I (Holyoke)

Wikoff Color • Holyoke, MA

1d

About The Position

The posting identifies the role as Production Operator I (Holyoke), but the description is primarily for a Billing and Payables Coordinator. The described position is responsible for timely and accurate billing functions across Wikoff locations. It involves reviewing and processing billing, supporting branches and customers with billing issues, handling selected payment and accounts payable tasks, and maintaining invoicing reports. The role also contributes to a safe work environment by following applicable health and safety requirements.

Requirements

• At least 3 years of experience in billing, accounts receivable, or accounts payable.
• Proficiency in financial software, ERP systems, and Microsoft Office Suite, including Excel and Outlook.
• Strong verbal and written communication skills.
• Excellent negotiation and problem-solving abilities.
• Highly organized, with exceptional attention to detail.
• Experience with B2B collections.
• Organizational and prioritization skills.
• Ability to maintain professionalism in stressful situations.
• Familiarity with collection techniques and relevant laws, such as the Fair Debt Collection Practices Act (FDCPA).

Nice To Haves

• Associate’s degree or higher in Accounting, Business, or Finance.

Responsibilities

• Receive and review billing submitted to Corporate for accuracy and completeness.
• Process and distribute invoices through an online billing app, email, or mail.
• Track open billing batches by location, ensure timely processing, and resolve and document issues.
• Assist branches with credits and other billing issues.
• Prepare monthly allocations and debit memos.
• Assist with calculating and processing month-end rebates, asset recoveries, and allocations for select customers.
• Provide invoice copies to branches and customers as needed.
• Process incoming credit card payments using a third-party processing solution.
• Maintain and distribute the Daily Invoicing Report.
• Assist with accounts payable processing and payment distribution as needed.
• Perform other duties assigned by the supervisor.
• Comply with health and safety regulations, company and plant rules, and policies and procedures; use required equipment, protective devices, or clothing.

Benefits

• Competitive pay
• Profit-sharing retirement benefits
• Health, dental, and vision insurance
• Paid time off and holidays
• 401(k)
• Employee Stock Ownership
• Career development and training opportunities
• Clean, safe, and team-oriented work environment

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed