About The Position

We are looking for a Production Operations Manager to join our growing team. In this role, you'll help guide products through the full development and production lifecycle-partnering with customers, coordinating with our factory teams, and making sure every detail is right from concept through final delivery. If you enjoy managing projects end-to-end, solving problems proactively, and working closely with both creative and technical partners, you'll feel right at home here.

Requirements

  • Bachelor's degree
  • 3+ years of relevant professional experience, preferably in apparel, design, and/or product development
  • Excellent communication and interpersonal skills
  • Proven track record of problem‑solving with both internal and external partners
  • Strong attention to detail, accuracy, and organization
  • Ability to manage multiple projects and deadlines with ease

Nice To Haves

  • Experience in the apparel or accessories industry
  • Experience with Adobe Illustrator (preferred) and Photoshop (a plus)

Responsibilities

  • Partner with customers to support product design and development, helping bring new headwear ideas to life
  • Prepare, update, and manage all documentation (tech packs) - including materials, specs, trims, and artwork details - needed for accurate sampling and production
  • Maintain clear, timely communication with customers throughout the development process, ensuring expectations are aligned and projects stay on track
  • Coordinate and support daily communication with our factories, troubleshooting issues and keeping production running smoothly
  • Maintain our internal systems and data with accuracy and consistency

Benefits

  • Health insurance with HSA options
  • 401(k) retirement plan
  • Paid holidays and flexible PTO
  • Opportunities for work‑related travel
  • A small, tight‑knit team where your voice is heard and your work has a real impact
  • A creative environment where collaboration, autonomy, and ownership are part of everyday life
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