Military Pathways - Production Operations Manager – Indianapolis, IN

Fiserv • Indianapolis, IN

11d • Onsite

About The Position

Whether you’re transitioning from active duty or continuing to serve in the National Guard or Reserve, our Military Pathways – Production Operations Manager role lets you apply the discipline, attention to detail, and mission-first mindset you built in uniform. You will lead a multi-shift technician team responsible for maintaining and improving complex production and industrial equipment. You will partner closely with operations and leadership to minimize downtime, drive cost-effective maintenance solutions, and resolve escalated equipment issues. You will also champion continuous improvement, safety, and technical skill development across your team.

Requirements

• 6+ years of progressive production or industrial maintenance experience, including hands-on work with mechanical, electrical, and electronic equipment.
• 3+ years of experience leading, scheduling, and developing maintenance/technical teams within a production setting.
• Experience implementing and managing a maintenance program using Total Productive Maintenance (TPM) practices.
• Lean/continuous improvement experience, including identifying waste, improving workflows, and using data to prevent repeated downtime.
• Strong troubleshooting skills and mechanical aptitude, using structured problem-solving methods to isolate root cause and implement corrective action.
• Recently separated from military service or actively serving in the National Guard/Reserve.
• High school diploma (or equivalent).

Nice To Haves

• Associate degree in Electronic Technology, Industrial Maintenance, Mechatronics, or related discipline (or equivalent hands-on experience).
• Supervisory experience with electronic board-level or component-level repair, including quality checks and documentation.
• Experience supporting high-volume, 24x7 production environments with multi-shift maintenance coverage and rapid escalation response.

Responsibilities

• Lead and develop a multi-shift technician team through daily coaching, performance feedback, and hands-on training that strengthens troubleshooting depth and consistent execution.
• Oversee troubleshooting, preventive maintenance, repairs, and overhauls for complex production and industrial equipment across mechanical, electrical, and electronic systems.
• Drive cost-saving maintenance initiatives by analyzing recurring failures, improving reliability, tracking parts usage, and managing maintenance spend against targets.
• Prioritize work orders, monitor floor activity, coordinate coverage across shifts, and restore equipment quickly to minimize production downtime and missed output.
• Build a cross-trained, safety-focused team by reinforcing standard work, lockout/tagout and safe practices, and continuous improvement habits that prevent repeat issues.
• Partner with operations, vendors, and leaders on escalations and special projects; communicate status, document fixes, and maintain required reports and maintenance records.

Benefits

• Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED