Production Operation Support Intern

ARSEscondido, CA
Hybrid

About The Position

This is a part-time hybrid position, based in Escondido, CA. Candidates must reside within commuting distance, be able to work from home, and come into the office on designated in-office days. The pay rate is $16.90 per hour. This role offers hands-on experience in IT Operations / Production Support, exposure to real-world data processing and system workflows, mentorship from experienced IT professionals, and the opportunity to build technical and automation skills. It also provides career development and future growth potential within a supportive team environment focused on learning.

Requirements

  • Current student pursuing a degree in Computer Science, IT, Data Analytics, or related field preferred
  • Strong attention to detail and willingness to learn
  • Basic understanding of systems, data, or networking concepts
  • Clear communication skills and ability to follow processes
  • Comfortable working with repetitive tasks and checklists
  • Interest in automation or scripting (a plus)
  • Experience with Excel; SQL or ticketing tools is a plus
  • Reliable, team-oriented, and proactive mindset
  • Must be able to meet all ARS Work from Home requirements and expectations.
  • Must possess self-motivation and be self-disciplined to complete necessary job duties and pro-actively seek all necessary information.
  • Must be able to effectively and efficiently use all forms of communication as appropriate (video calls, telephone, e-mail, instant messaging).
  • Must have reliable and secure equipment and services (i.e., high-speed internet, electricity).
  • Must be able to set and meet established deadlines and commitments on a regular basis.

Nice To Haves

  • Interest in automation or scripting
  • Experience with Excel; SQL or ticketing tools

Responsibilities

  • Monitor scheduled jobs and system processes; document results
  • Assist with basic troubleshooting and escalate issues as needed
  • Support data exchange workflows and file processing tasks
  • Help manage and update tickets in the support queue
  • Maintain and improve runbooks, checklists, and documentation
  • Assist with small automation tasks (basic scripting/log checks)
  • Perform basic Excel or SQL validations when needed

Benefits

  • Paid Sick time
  • Vacation accrual right away
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