Production Manager - Snow Removal/Landscape

East Coast Facilities - Hartford Service Center•North Andover, MA

9d•Onsite

About The Position

The Production Manager (PM) reports to the Director of Operations and oversees field workers, assigned fleet, and resources to manage specific work production. Core responsibilities include planning, scheduling, dispatching, in-field training, supervision, development, quality control, productivity, and direct cost management. The PM may oversee 3-5 Crew Leaders and their crew members, and potentially one or more Field Supervisors who act as assistants in overseeing production.

Requirements

Proficiency in English is required.
Regularly required to use written and oral communication skills.
May read and interpret data, information, and documents.
Observe and respond to people and situations.
Learn and apply new information or skills.
Work under deadlines.
Interact with others encountered in the course of work.
Frequently required to stand, walk and sit.
Occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, or crouch.
Occasionally lift and/or move up to 60 pounds.
Specific vision abilities required: close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Must pass security background checks that meet underwriting standards.
Must have a valid driver's license and driving record that meet underwriting standards.
Cannot use illicit drugs during employment.

Nice To Haves

May be assigned additional crews (Senior PM).
May be assigned one or more Field Supervisors to lead.
May utilize Field Supervisor as an assistant in overseeing and accomplishing production.

Responsibilities

Schedule production on the team calendar in coordination with the Operations Manager.
Source, pick up, and deliver materials to the Service Center or job sites.
Purchase supplies and materials according to purchasing guidelines.
Print and deliver work tickets to assigned Crew Leaders.
Close production tickets in Omnia-SDS and review job costing reports.
Be present for Egress and assist with the execution of The ECF Egress Standard.
Dispatch assigned crews and collaborate with other PMs or the Operations Manager for equipment or personnel needs.
Supervise crews in the field, driving production and managing job hour and material budgets.
Maintain all safety, production, and quality guidelines in the field.
Ensure fleet is maintained, properly and safely operated, and essential repairs are reported and scheduled timely.
Ensure assigned fleet, personnel uniforms & grooming, facility cleanliness, and job sites meet corporate standards for professional image.
Complete all essential paperwork or reports for management.
Communicate with clients regarding production updates and field client requests, relaying them to the Operations Manager.
Perform quality control audits and identify project opportunities for customers.
Assist with estimating and takeoffs for proposals as requested by leadership.
Prepare estimates and proposals as requested by leadership.
Present proposals to customers as requested by leadership.
Attend client meetings with Account Executives or Leadership if required.
Conduct interviews, screen, and hire field workers as directed by leadership.
Assist with employee orientation.
Train Crew Leaders and Crew Members in technical, safety, and soft skills.
Follow and administer appropriate disciplinary protocols for subordinates.
Attend and support specialized training courses for field personnel.
Assist employees in building their careers.