Production Manager - Residential Remodeling

White Crane Construction•Minneapolis, MN

24d•$105,000 - $125,000

About The Position

Join a company where craftsmanship, integrity, and people come first. White Crane is an award-winning Twin Cities design-build remodeling firm with a strong reputation, a talented team, and a commitment to delivering exceptional experiences for both clients and employees. We're seeking a Production Manager who is energized by leadership, driven by operational excellence, and excited to play a key role in the next chapter of our growth. The Production Manager is responsible for the leadership, development, and operational performance of White Crane Construction’s production team. This includes hiring, training, evaluating, and managing Project Managers, field personnel and White Crane Trade Partner’s. The role ensures the seamless integration between design and production phases, overseeing redlines, pricing, and scheduling to maintain control over project execution timelines and profitability. The Production Manager plays a critical leadership role within the organization and is a key member of the White Crane Leadership Team. Success in this position directly supports the company’s strategic growth, production quality, and customer satisfaction.

Requirements

5+ years of experience in construction management, field operations, or production leadership
Bachelor's degree in construction management, Business Administration, or a related field – or equivalent field experience
Proven track record of managing teams and driving results in a dynamic construction environment
Strong leadership and team-building abilities
Strong interpersonal and relationship-building skills with the ability to establish trust and credibility with homeowners and trade partners.
Strategic thinker with strong organizational and planning capabilities
Deep understanding of residential construction methods, project lifecycles, and scheduling practices
Ability to manage competing priorities under tight deadlines
Analytical mindset with proficiency in interpreting project financials and KPIs
Competency in resolving conflicts, coaching employees, and handling performance issues
High level of integrity, accountability, and professionalism
Collaborative approach to working across departments and with company leadership
Strong problem-solving skills and the ability to implement systems and processes

Responsibilities

Lead and manage performance of all Project Managers and field staff
Hire, onboard, and retain top-performing Project Managers and field personnel
Develop and implement a training and development plan for all production team members
Conduct performance evaluations and provide coaching in alignment with White Crane’s evaluation process
Provide day-to-day leadership for the production team, promoting a culture of accountability and continuous improvement
Manage and actively engage with Trade Partner relationships including onboarding new trades, negotiating terms and pricing on projects, and maintaining professional relations with all trades.
Track trade partner performance, including rework, callbacks, and quality issues, and drive corrective actions.
Exercise authority to correct, pause, or remove trade partners when standards are not met, in collaboration with the GM and Project Managers
Collaborate with preconstruction team to ensure seamless project handoffs
Accountable for obtaining job permits including communication with zoning and building code
Review and approve production-related pricing and project redlines prior to construction start
Set and execute quarterly “rocks” (strategic goals), and actively contribute to the Leadership Team's initiatives and company goals
Identify and plan for future production capacity needs to support company growth goals
Lead regular production team meetings and one-on-one check-ins with direct reports
Monitor KPIs and implement corrective actions to improve efficiency, quality, and client satisfaction
Promote and enforce safety standards across all field operations
Address client concerns promptly and professionally, working collaboratively to identify solutions and maintain customer satisfaction.
Foster positive client relationships that support referrals, repeat business, and the company's reputation.