Title Production Manager

Title Resources Guaranty• US,

5d•Hybrid

About The Position

This role leads and supports a multi-state team of Title Searchers and Examiners, ensuring high-quality results and operational efficiency. Responsibilities include setting priorities, managing workloads, coaching and evaluating performance, and resolving escalated issues. The position also oversees daily operations, ensures compliance with company policies and service metrics, and supports recruiting, onboarding, and training. Strong leadership experience, industry knowledge, and excellent communication skills are essential for success.

Requirements

Minimum of 5 years of prior supervisory or management experience required.
3 + years of business management experience in the closing/title/real estate industry.
Interpersonal Influencing and relationship building.
Analysis, sound judgment and decision-making abilities.
Strong proficiency in Microsoft products and ability to learn new technical applications.
Excellent written and verbal communication skills.
Must be available to work during core business hours and have the flexibility to work extended hours as needed.

Nice To Haves

Bachelor’s Degree preferred or an equivalent combination of education, training, and experience that demonstrates the ability to perform the job functions, may be substituted.

Responsibilities

Provide leadership and support to a team of Title Searchers and Title Examiners in multiple states.
Establish priorities for the team to ensure top quality results are achieved.
Review and evaluate job performance of the team.
Manage all daily processes to ensure operational efficiency and compliance with our service metrics.
Provide technical guidance on title issues.
Monitor employee workload and assign and redistribute as appropriate.
Maintain quality of work of the employees through observation, reporting and coaching.
Ensure that the team maintains very high employee engagement.
Manage employees as appropriate to ensure compliance with company policies and procedures.
Ensure resolution to escalated issues.
Support all recruiting, on-boarding, new hire training efforts for the operation.
Handle daily supervisory responsibilities, i.e. timekeeping, recognition, performance management, etc.