Production Manager

GSM ServicesGastonia, NC
Onsite

About The Position

The Production Manager is a high-impact role responsible for transforming fabrication operations into a scalable, high-performing system. By blending leadership, industrial engineering principles, and continuous improvement, this position drives efficiency, consistency, and operational excellence across multiple product lines. This role owns both daily production execution and long-term process improvement, ensuring the operation can grow without sacrificing quality, safety, or delivery performance.

Requirements

  • Hands-on production leader who is just as comfortable on the shop floor as working with data
  • Think like an industrial engineer, constantly looking for ways to improve flow, reduce waste, and increase efficiency
  • Bring a practical, problem-solving mindset—don’t just identify issues, fix them
  • Strong leader of people, able to coach supervisors, hold teams accountable, and build trust across all levels
  • Understand how to balance production demands with process improvement, knowing when to push output and when to fix the system
  • Data-driven, using metrics to make decisions and communicate clearly with leadership
  • Comfortable challenging the status quo while respecting the realities of the shop floor
  • Experience in manufacturing or fabrication environments, ideally with sheet metal, ductwork, or similar operations
  • Motivated by building scalable systems that support growth, not just hitting short-term numbers
  • Naturally outgoing and friendly attitude with personal commitment and passion for service excellence in order to consistently deliver and demonstrate GSM service standards to our internal customers
  • 5+ years in manufacturing or fabrication with direct production leadership
  • Experience leading supervisors and hourly production teams
  • Strong working knowledge of sheet metal fabrication, ductwork, or similar environments
  • Bachelor’s degree in industrial engineering, Manufacturing Engineering, or related field OR Equivalent hands-on experience in: Lean manufacturing implementation, Line balancing and labor modeling, Capacity planning and workflow design, Data-driven production optimization

Responsibilities

  • Lead daily fabrication operations for sheet metal ductwork and related components
  • Develop and manage production schedules aligned with field demand
  • Ensure consistent performance in safety, quality, and on-time delivery
  • Coach and develop frontline supervisors and team leaders
  • Drive accountability and performance across production teams
  • Analyze productivity, throughput, WIP, and operational constraints
  • Improve workflows, layouts, and material flow to increase efficiency
  • Implement standard work, capacity planning, and production balancing
  • Reduce overtime, rework, and scrap through structured problem-solving
  • Lead continuous improvement efforts using Lean principles (5S, visual management, KPI tracking)
  • Translate demand forecasts into executable production plans
  • Develop staffing approaches aligned with production volume and capacity
  • Partner with leadership on equipment, tooling, and operational needs
  • Support process changes and new product introductions with minimal disruption
  • Own and manage key performance indicators: Units per labor hour, On-time completion, Scrap and rework rates, Overtime utilization
  • Use data to drive decisions, identify issues, and communicate performance clearly

Benefits

  • Paid Time Off (PTO) to recharge and enjoy life outside of work
  • Paid Holidays throughout the year
  • Health Insurance with quality coverage options
  • Dental and Vision Insurance
  • 401(k) Retirement Plan with company support
  • Profit Sharing Program—your contribution helps us grow, and you share in the success
  • Life Insurance paid by the company
  • Short-Term Disability Coverage
  • Company Vehicle (role-dependent)
  • Branded Uniforms provided at no cost
  • Company-Paid Training & Professional Development
  • Tuition Reimbursement to support continued education
  • Apprenticeship Opportunities for skill-building and career progression
  • Recruitment Incentive Bonus Program
  • Gym Membership Program
  • Health & Wellness Program
  • A Supportive, People-First Workplace Culture
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