Production Manager, Strategic Events

Mastercard•Washington, DC

2d•$130,000 - $223,000

About The Position

The Production Manager, Strategic Events supports the Center for Inclusive Growth’s global events portfolio and serves as its primary logistical and coordination lead. The role coordinates the production, logistics, compliance, registration, financial management, and administrative processes for regional and global convenings involving stakeholders across sectors. It works in close partnership with the Director, Strategic Events, who owns event strategy, stakeholder engagement, programming, agenda development, speaker strategy, and overall event outcomes. The position manages production and administrative workstreams for owned and partner events, develops project plans and timelines, coordinates venues and production vendors, oversees budgets and guest experience logistics, and maintains registration and event technology systems. It also coordinates stakeholder and speaker information, compliance workflows, procurement and vendor processes, and financial reporting. The role supports adjacent engagements such as roundtables, receptions, networking events, marketplaces, and partner activations. Travel is required domestically twice annually and internationally once annually for onsite venue support and team workshops.

Requirements

Bachelor’s degree or equivalent practical experience.
Experience in event operations, event management, project management, executive engagement programs, conference management, marketing operations, or a related function.
Demonstrated experience managing complex projects with multiple stakeholders, timelines, dependencies, and competing priorities.
Experience supporting large-scale conferences, executive engagements, convenings, or global events involving coordination across internal and external partners.
Experience managing third-party vendors, event agencies, consultants, and service providers while maintaining accountability for deliverables, budgets, and timelines.
Strong project management experience, including planning, scheduling, budget management, resource coordination, and issue resolution.
Experience with event technologies and project management platforms such as Cvent, AirTable, Monday.com, registration systems, CRM platforms, and collaboration tools.
Experience coordinating activities across communications, marketing, compliance, finance, procurement, legal, operations, and executive stakeholders.
Strong analytical capabilities, including experience preparing budgets, reports, forecasts, and executive-ready materials.
Ability to manage sensitive information with professionalism, discretion, and sound judgment.
Willingness to travel domestically twice annually and internationally once annually for onsite venue support and team workshops.

Nice To Haves

Experience managing compliance workflows, administrative processes, and governance requirements within a corporate environment.

Responsibilities

Manage production and administrative workstreams across owned and partner events in support of the Center’s global events strategy.
Develop and maintain integrated project plans, timelines, milestone trackers, and roadmaps.
Coordinate event production, including venue management, audiovisual production, staging, signage, printing, and other logistical needs.
Manage event budgets and ensure deliverables are completed on time, within budget, and in alignment with Mastercard brand standards and organizational priorities.
Support guest experience planning and execution, including registration, arrival experience, participant communications, networking, catering, transportation, and onsite logistics.
Coordinate pre-production and event execution activities as a support liaison.
Collect, manage, and track speaker assets across Monday.com, AirTable, and related event management systems.
Maintain internal tracking mechanisms and reporting tools, facilitate recurring project meetings, track action items, and identify risks, dependencies, and challenges.
Partner with regional teams to reflect local market requirements and appropriate regional stakeholder engagement in event execution.
Lead management of registration and event platforms, including Cvent, and maintain attendee data integrity, reporting accuracy, and stakeholder transparency.
Oversee event-list management, including attendee and speaker records, stakeholder lists, and business contact information.
Coordinate audience invitations with regional and in-market teams and manage registration and attendee communications.
Maintain ownership of event technology systems and support improvements to event-management processes and workflows.
Collaborate with editorial teams to keep event lists, participant records, and invitation data current across platforms.
Coordinate event compliance processes, including VIVO submissions, approvals, tracking, and reporting.
Partner with regional and market teams to ensure compliance processes are consistently implemented, documented, and understood.
Maintain project budgets, forecasts, invoice tracking, and financial reporting; identify and escalate financial risks, overruns, and variances and recommend solutions.
Coordinate procurement, contracting, vendor onboarding, and payment processes with Finance, Legal, Compliance, and Procurement teams.
Support planning and execution of related activities such as roundtables, marketplaces, receptions, networking engagements, and partner activations.
Prepare status reports, executive updates, and stakeholder communications about timelines, budgets, risks, and milestones.

Benefits

Medical, prescription drug, dental, vision, disability, and life insurance
Flexible spending account and health savings account
Paid leaves, including 16 weeks of new parent leave and up to 20 days of bereavement leave
80 hours of Paid Sick and Safe Time
25 days of vacation time and 5 personal days, prorated based on hire date
10 annual paid U.S. observed holidays
401(k) with company match
Deferred compensation for eligible roles
Fitness reimbursement or onsite fitness facilities
Tuition reimbursement eligibility
Potential eligibility for an annual bonus or commissions, depending on the role