Production Manager

Classic Collision•Kennesaw, GA

About The Position

Classic Collision is seeking a Production Manager to oversee repair production and staff workflow. The role includes assigning work according to technicians’ abilities, supervising production staff, and ensuring repairs are completed accurately the first time and within target dates in accordance with industry and Classic Collision standards. The manager coordinates sublet work, maintains current vehicle status information in CCC1, and provides technicians with daily assignments, schedules, coaching, and feedback. The position also includes holding daily team meetings and fostering an accountable, supportive team environment.

Requirements

Must be at least 18 years of age.
Experience in the auto repair industry or experience managing a team.
Advanced understanding and knowledge of repair processes and procedures.
Valid driver’s license and eligibility for coverage under the company insurance policy.
Effective written and verbal communication and interpersonal skills.
Organization and multitasking skills, good time management, and the ability to adapt to a fast-paced environment.

Responsibilities

Assign repair work to technicians and supervise workflow to complete vehicle repairs within specific target dates.
Provide daily supervision and direction to production staff.
Dispatch assignments to production personnel according to their abilities.
Ensure repairs are completed correctly and accurately the first time, in accordance with industry and Classic Collision standards.
Schedule sublet work in a timely manner.
Meet with each technician daily to discuss assignments and schedules and create an accountable, time-driven plan for each production stage.
Hold daily team meetings.
Keep vehicle status information in CCC1 current and accurate.
Monitor work quality and provide day-to-day feedback and coaching to technicians, supporting teamwork across body and paint.
Perform other duties as assigned.