Production Manager

HelloFreshMississauga, ON
CA$85,000 - CA$95,000Onsite

About The Position

We are looking for a full-time Production Manager who will oversee our fulfillment activities, for our RTE brand: Factor (factormeals.ca), a healthy, ready-to-heat meal delivery service. Reporting to the Senior Manager, Production, you will lead a team in achieving safety, quality, plan adherence, on-time delivery, and efficiency targets for completing weekly fulfillment of customer orders. As part of our Production team, you will play a key role in delivering a consistently outstanding product to our customers while rapidly scaling this new business.

Requirements

  • 4+ years of Manufacturing and/or Supply Chain experience
  • 4+ years of Experience managing operational teams (20+ team members)
  • Strong understanding of OHS and Food Safety requirements, and applying to warehouse and production environment
  • A problem solver’s mentality; you see problems as opportunities, identify and simplify complex issues, and drive rapid, focused, and data-driven solutions
  • An authentic approach to leadership; you’re able to build strong relationships, clearly communicate and motivate, and drive accountability at all levels
  • Effective collaboration skills; you empower and enable others to share ideas, raise awareness, get buy-in, and deliver fast and well-rounded solutions to complex problems
  • Energy, enthusiasm, and a can-do attitude; used to working in a fast-growing environment
  • Drive and self-motivation; you are a leader with a burning desire to make a meaningful difference in our business and lives of our employees
  • Comfort with being exposed to hot, cool and/or cold environments (0-30ºC)

Nice To Haves

  • Bachelor’s and/or Master’s degree in Engineering, Business or a related field preferred
  • Professional certifications and/or licenses with Lean Six Sigma an asset

Responsibilities

  • Oversee daily operational activities for fulfillment teams.
  • Build a high-performing culture within the teams you will lead, with specific focus on customer centricity, safety, GMP, quality, employee learning, development & engagement, and continuous improvement
  • Develop, roll out, and manage standard operating procedures, visual tools, and checklists to ensure we are a process-driven operation
  • Responsible for setting targets against and continuously improving employee safety, food safety compliance, quality, pick accuracy, on-time delivery, and efficiency
  • Partner with peer managers in Production to develop production plans that focus on product freshness, on-time delivery, plan reliability, while delivering on DC targets
  • Execute and deliver the daily production plan; ensure proper and on-time team, material, facility, and equipment setup; proactively identify and resolve day-to-day bottlenecks and blockers; and drive clear, structured and concise communication to ensure alignment between teams, shifts, and external stakeholders
  • Make tomorrow better than today! Drive continuous improvement in the production facility by engaging team members and broader stakeholders in identifying opportunities, facilitating root-cause analysis, implementing corrective actions, and delivering positive and focused change
  • Work in compliance with OH&S acts and regulations.
  • Use personal protective and safety equipment and clothing as directed by the employer and report workplace hazards and dangers to the supervisor or employer.
  • Other duties as assigned

Benefits

  • Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
  • Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
  • RRSP Matching - Competitive RRSP matching program offered
  • Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.
  • Family Benefits - A parental leave top-up program for expectant parents.
  • Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
  • Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
  • Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
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