Production Manager

Green and Healthy Homes I•Baltimore, MD

8d•$90,000 - $110,000•Hybrid

About The Position

The Production Manager serves as the Department’s senior operational and unit production manager, working closely with the Director to carry out the goals of Housing Intervention Services. The position leads day-to-day field production and helps ensure that weatherization, lead hazard reduction, healthy homes, Aging-in-Place, energy efficiency, housing rehabilitation and related work is completed safely, efficiently, within budget, and in accordance with program requirements. This is a working management position with an approximately equal balance of field and office responsibilities. The Production Manager is expected to be present on job sites, work directly with crews, assessors and subcontractors to meet project scope of work and safe work practices, review technical work, solve production problems, and provide hands-on guidance when needed. The position also supports regulatory compliance by GHHI crews and subcontractors, budgeting, workflow planning, program invoicing, quality assurance, staff development, and preparation for future grants and contracts. Position produces comprehensive housing interventions that make homes safer and more energy efficient for low-income children, families and seniors in Maryland with a focus on the Baltimore region.

Requirements

Demonstrated ability to understand and review residential energy models, audit software outputs, savings calculations, and related program documentation.
Deep experience across housing intervention programs, preferably including grant funded programs and weatherization programs that require integrated funding streams, detailed eligibility rules, technical modeling, and layered documentation.
At least five years of progressively responsible experience in residential construction, housing rehabilitation, weatherization, lead hazard reduction, healthy homes, or a related field.
At least three years of experience supervising construction crews, assessors, contractors, or other field staff.
Demonstrated ability to read, develop, and review scopes of work, construction estimates, contractor proposals, invoices, and technical documents.
Experience with job-site management, quality control, staff performance management, scheduling, budgeting, and cost comparison.
Working knowledge of residential building systems, construction methods, materials, tools, equipment, and common health and safety hazards.
Strong problem-solving, leadership, communication, documentation, and conflict-resolution skills.
Ability to move between office work and active job sites and to manage multiple programs and priorities.
Proficiency with Microsoft Outlook, Word, and Excel and the ability to learn program, estimating, and data-management systems.
High school diploma or equivalent.
Valid driver’s license, access to reliable transportation, and required automobile insurance.
Obtain and maintain Maryland Lead Supervisor, EPA RRP Renovator and OSHA 30-Hour Construction Safety credentials, along with any additional certifications required by assigned programs such as BPI Energy Auditor and BPI Quality Control Inspector. Initial trainings and ongoing certification maintenance costs are paid for by GHHI.

Nice To Haves

Bachelor’s degree in construction management, business, engineering, public administration, or a related field; substantial equivalent experience will be considered.
Advanced building-science, energy-modeling, or quality-control training beyond the required credentials.
Experience with Maryland weatherization, EMPOWER, lead hazard reduction, healthy homes, aging-in-place, or publicly funded housing rehabilitation programs.
Experience preparing program reimbursement requests or invoices for grant-funded construction work.
Experience supporting grant proposals, production planning, braided funding, or program start-up.

Responsibilities

Direct and manage daily field production for in-house crews, assessors, and assigned subcontractors.
Visit each active in-house job daily, unless the Director approves an alternate coverage plan, and document progress, conditions, deficiencies, and next steps.
Ensure required progress and completion photographs are taken, labeled, and saved to the appropriate project file.
Coordinate final move-in or client return-to-work-area activities, punch-list completion, touch-up work, and final job readiness.
Develop Crew Chiefs as working leaders by assigning clear authority for daily crew direction, material readiness, job documentation, quality checks, and job-site problem-solving rather than requiring routine decisions to be elevated.
Conduct regular site visits before, during, and after construction to verify readiness, progress, safety, quality, and completion.
Provide hands-on technical guidance to Crew Chiefs, Hazard Reduction Workers, assessors, and other field staff.
Oversee lead-safe work practices and other federal, state and local regulatory compliance, general job-site safety, vehicle and tool readiness, and compliance with applicable program requirements.
Help troubleshoot difficult site conditions, production delays, material concerns, client-access issues, and technical questions.
Coordinate staffing and field coverage for assessments, installations, inspections, and corrective work.
Ensure job sites are properly staged and that crews have the tools, equipment, materials, documents, and information needed to complete assigned work.
Prepare selected homes and job sites for press visits, funder visits, research activities, and other public-facing events in coordination with the Director and Project Manager.
Recommend hiring, discipline, promotion, or termination actions for field and assessment staff and participate in those processes; final hiring and termination authority remains with the Director and Human Resources.
Directly supervise Crew Chiefs, Hazard Reduction Workers, assessors, and other assigned field staff.
Set clear daily and weekly expectations for productivity, quality, conduct, documentation, vehicle care, tool management, and job-site performance.
Monitor attendance, time allocation, certifications, required training, and compliance with Department policies.
Provide coaching, corrective guidance, and performance feedback; document concerns and work with the Director on formal performance actions when necessary.
Review crew and assessor workloads and adjust assignments to support production goals and program deadlines.
Help build a professional, accountable, and respectful field culture focused on safety, quality, and service to clients.
Maintain a positive working atmosphere by all Housing Intervention Services team members in order to keep efforts focused on the mission of the organization.
Approve complex technical scopes and cost estimates within delegated authority, including weatherization projects, scopes that braid multiple funding sources, and scopes involving significant construction, health-and-safety, or eligibility considerations.
Provide technical review or final recommendation to the Director when a scope exceeds delegated authority, presents unusual risk, or requires a program exception.
Approve technical information used in permit applications and respond to technical questions from permitting authorities.
Review complex scopes of work for technical accuracy, constructability, program eligibility, and completeness before work is assigned.
Work with assessors, auditors, inspectors, contractors, and Department leadership to resolve scope questions and identify appropriate measures.
Develop or review cost estimates, contractor bids, labor projections, and material needs.
Perform cost comparisons among contractor proposals, internal crew costs, material options, and allowable program pricing.
Recommend the most practical and cost-effective approach while maintaining required quality and program standards.
Review change requests, unforeseen conditions, and added work before recommending approval to the Director.
Monitor unit production benchmarks, identify variance from grant or contract timelines, and adjust field schedules, staffing, and production sequencing in concert with the Director.
Assist the Director with production planning, workflow development, staffing needs, and achievement of grant and contract benchmarks.
Coordinate closely with the Project Manager and Client Coordinator so that client communication, scheduling, contractor assignments, assessments, and field work remain aligned.
Review production schedules and job status reports, identify delays or bottlenecks, and implement practical solutions.
Help establish priorities for in-house crews, assessors, subcontractors, inspections, and corrective work.
Participate in regular production and program meetings and provide clear updates on field progress, staffing, quality, costs, and risks.
Assist with inventory planning and major material purchasing, including windows, doors, appliances, and specialty equipment.
Manage day-to-day quality control for assessments, scopes, installations, construction work, and required documentation.
Conduct or coordinate in-progress and final inspections and verify that deficiencies are corrected.
Review completed work for compliance with approved scopes, manufacturer requirements, program standards, lead-safe practices, and applicable codes.
Identify recurring quality issues and develop corrective actions, training, or process improvements.
Support formal quality assurance reviews, monitoring visits, file reviews, and responses to funder or program findings.
Maintain records of inspections, corrective work, and quality trends.
Create purchase orders and cost estimates when needed and review purchase orders and subcontractor cost estimates prepared by other staff for technical and cost accuracy; all purchase orders require final approval by the Director.
Process contractor invoices and submit approved invoices for payment when needed, serving as a backup to the Project Manager and confirming completion, scope, pricing, and authorized changes.
Prepare, review, or approve program invoices and reimbursement packages for weatherization, electrification, lead hazard reduction, healthy homes, rehabilitation, and other assigned programs.
Verify that completed measures, labor, materials, contractor invoices, inspections, and required supporting documents are accurate and eligible for reimbursement in accordance with program requirements and applicable standards.
Work with Finance Department and program staff to ensure timely timesheet and purchase adherence process adherence, and resolve billing questions, missing documentation, disallowed costs, or payment delays.
Assist the Director with Department budgets, production forecasts, labor allocation, material planning, and monitoring actual costs against available funding.
Provide cost and production information needed for financial reports, grant management, and program decision-making.
Attend higher-level conferences, technical meetings, program workgroups, and partner meetings when assigned to represent the Department's technical and operational interests as assigned.
Assist the Director with planning for future grants, contracts, and program expansion.
Provide realistic production assumptions, staffing plans, cost estimates, equipment needs, material projections, and implementation timelines.
Help review proposed program requirements and identify operational, technical, training, or compliance needs before implementation.
Assist with the design and documentation of workflows for new or revised programs.
Support the coordination of braided funding when multiple programs contribute to the work performed in a home.
Assist the Director in identifying technical, compliance, safety, and performance-related training needs.
Help develop annual and project-specific training and professional development plans for crews, assessors, coordinators, and other Department staff.
Prepare or assist with training materials, field demonstrations, procedures, checklists, and job aids.
Conduct or coordinate hands-on training related to construction practices, lead safety, weatherization, assessment procedures, quality control, documentation, and Department standards.
Monitor required credentials and help ensure that staff certifications and accreditations remain current.
Maintain working knowledge of applicable federal, state, local, grant, contract, and organizational requirements.
Ensure that field staff follow approved procedures and that required project, safety, inspection, and labor documentation is complete and timely.
Assist with preparation for audits, monitoring visits, program reviews, and corrective-action responses.
Recommend updates to Department policies, procedures, forms, and field practices when requirements or operational needs change.