Job Posting: Production Line Service Operator

JTI • Danville, VA

20h • Onsite

About The Position

The purpose of this role is to support the operation of a production line, including auxiliary equipment. This involves basic adjustments, stocking consumables, loading/unloading materials, feeding tobacco, operating case packers, preparing pallets, and cleaning the line and surrounding area to ensure smooth production according to output and quality standards. As a service operator, you will assist the line operator with minor preventive maintenance and standard creation for equipment. Maintaining a clean and orderly workplace according to 5S3R standards is also required.

Requirements

• Completion of technical/vocational training
• 1+ year experience in a similar role in a production environment
• Fluency in English (Written and oral)
• Basic PC skills (MS Office applications)

Responsibilities

• Support the operation of simple machinery, enabling timely production, feeding materials, and packaging products according to JTI quality standards at the lowest possible cost.
• Take ownership for basic manual operations of the line such as loading, unloading of filters, palletizing & tobacco feeding.
• Support timely cleaning and basic adjustments of the machine according to JTI standards.
• Correctly report wastes, machine downtimes, breakdowns, and material usage.
• Use the right materials as per product specifications and check them at the beginning of each shift.
• Change product at the machine/line when required.
• Fill the machine with material and replenish consumables as required.
• Use automation tools and visualization to identify errors and faults that could impact quality and machine functioning, escalating to the operator when necessary.
• Ensure product adherence to JTI's quality standards and support the operator in identifying visual defects.
• Sort rejected products and waste materials.
• Support Continuous Improvement (CI) efforts within Make Pack, including machines and systems used in production.
• Ensure production area cleanliness and compliance with 5S3R standards.
• Ensure completeness and condition of own working tools.
• Support companywide CI initiatives such as IWS - Integrated Work System.
• Adhere to operational, legal, and official regulations on occupational safety and accident prevention.
• Understand health and safety aspects of own work, identify potential hazards, and maintain a healthy and safe workplace.
• Demonstrate safe behavior, report incidents and near misses, and report and eliminate identified unsafe conditions and behaviors within own authority.
• Pass information on possible safety-related issues during shift handover.
• Manage various tasks and projects as they arise and upon manager’s request.

Benefits

• Excellent employee environment with a competitive benefits package
• Healthcare
• Dental + Vision
• Voluntary benefits
• Paid Time Off
• Paid family leave benefit
• 401k Plan + Company Contributions
• Life Insurance
• Disability
• Tuition Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree