Production Lead (Houma, LA)
About The Position
The Production Lead assists with day-to-day store operations and production performance to meet or exceed budget while complying with company standards, policies, and procedures. When assigned by the Store Manager or Production Manager, the Production Lead performs supervisory duties and may act in a supervisory capacity during scheduled work hours. The role includes processing donated goods for the sales floor, meeting production and quality targets, maintaining a clean and safe store and backroom, and supporting and motivating production employees and trainees. The Production Lead may also work at an attended donation center on an alternate schedule without prior notice.
Requirements
- High school diploma or GED and six months of supervisory experience, or a minimum of 90 days in the service industry.
- Ability to read, write, and communicate clearly in English.
- Successful completion of Retail training.
- Ability to interact professionally and productively with a diverse array of people.
- Ability to work a flexible schedule at short notice, including nights and weekends, and occasionally long hours.
- Ability to perform repetitive hand movements when buttoning, sorting, hanging, and zipping garments.
- Ability to stand and walk for prolonged periods and frequently bend, stoop, and stretch.
- Ability to function in a fast-paced work environment with occasional high-volume periods.
Nice To Haves
- Prior work experience in the service industry.
Responsibilities
- Assist with day-to-day store operations and production performance to meet or exceed budget and comply with company standards, policies, and procedures.
- Perform supervisor duties when assigned by the Store Manager or Production Manager, including acting in a supervisory capacity during scheduled work hours.
- Meet production guidelines of at least 110 garments per hour with a minimum quality standard of 90%.
- Ensure donated goods are properly processed and ready for the store floor.
- Produce donated goods adequately in the backroom.
- Serve as a positive role model for employees and trainees in professional performance.
- Help create a positive public image of Goodwill through a clean store, attractive displays, and presentable, personable personnel.
- Maintain safe and appropriate conditions in the backroom.
- Keep the store clean and hazard-free by vacuuming, mopping, dusting, and cleaning bathrooms.
- Observe personnel and safety policies and procedures and ensure Production Associates comply with them.
- Perform the job duties of Production Associates.
- Assist the Store Manager or Production Manager in achieving or exceeding monthly and annual production goals and implementing a contingency plan if goals are not being met.
- Establish and maintain effective working relationships among store and production personnel and motivate them to perform at their best.
- Market Goodwill and explain its mission to the general public.
- Attend regularly scheduled shifts assigned by the manager.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
