Production Lead - 2nd Shift

1-800-FLOWERS.COM, INC.•Hebron, OH

7h•Onsite

About The Position

The Production Lead is responsible for coordinating daily operations, providing on-the-floor leadership, and ensuring accuracy and efficiency across the production floor in a multi-temperature environment. This role supports training, performance monitoring, and continuous improvement, while upholding company values and safety standards.

Requirements

Ability to read and follow labels, processes, and written instructions
Basic math skills
Strong communication and leadership skills across all employee levels
High school diploma or equivalent required
2+ years of supervisory or leadership experience
Experience communicating effectively with peers, management, and associates
Ability to lift 30–50 lbs. and perform physical labor in a cold storage environment
Ability to maintain a professional, team-oriented attitude and reliable attendance

Nice To Haves

WMS and SAP knowledge preferred
Familiarity with WMS systems and SAP preferred

Responsibilities

Coordinate day-to-day workflow, training, and troubleshooting in a multi-temperature environment (including areas at or below freezing)
Use WMS or other systems/reports to track and review productivity to ensure goals and outputs are met accurately and efficiently
Provide constructive and timely feedback to associates in one-on-one and group settings
Conduct department start-up meetings as needed
Assist in updating and documenting process changes and training plans
Promote team retention through respectful communication, motivation, and timely problem resolution
Work on the production floor in a manual labor role during non-peak times as needed
Adhere to all safety, security, and SQF (Safe Quality Foods) requirements
Perform other duties and assist other departments as assigned
Maintain reliable and consistent attendance
Uphold professionalism, sincerity, and enthusiasm reflecting 1-800-Flowers.com, Inc.'s commitment to Delivering Smiles