Production & Fulfillment Technician

Optimus Technologies•Pittsburgh, PA

21d•$24 - $28•Onsite

About The Position

Optimus Technologies is seeking a hands-on Production & Fulfillment Technician to support both production and shipping operations. The role focuses on becoming the subject matter expert for Vector System assemblies and subassemblies, ensuring builds meet engineering documentation and quality standards, and improving the speed, accuracy, and repeatability of work. The technician partners with the Quality Manager and collaborates with Engineering and Field Operations on inspections, testing, prototypes, engineering changes, and vehicle fit-and-function testing. When production work allows, the technician owns day-to-day fulfillment of Vector System kits, finished assemblies, and replacement parts. This includes picking, kitting, verifying, packaging, documenting, and coordinating shipments, as well as receiving materials and maintaining inventory and shipment records in MRPEasy. The position also tracks fulfillment performance and improves packaging, staging, shipping, and fulfillment procedures. This is a full-time, hourly position based in Optimus Technologies' Pittsburgh, Pennsylvania office. The workload and schedule flex according to organizational and customer needs, with priorities shifting between production and shipping. The role is suited to someone who can work independently in a small, autonomous team, address unfamiliar problems, exercise judgment, and develop or improve documentation and processes.

Requirements

At least 5 years of combined hands-on experience in manufacturing, mechanical assembly, shipping and receiving, warehouse, or fulfillment environments; experience in both production and fulfillment is strongly preferred.
Strong mechanical aptitude and the ability to assemble, disassemble, inspect, and correctly reassemble equipment.
Comfort using hand and power tools, torque tools, and basic measuring tools such as calipers and gauges.
Ability to read and interpret engineering drawings and bills of materials.
Ability to accurately pick, pack, and verify orders, with attention to completeness and shipping documentation.
Ability to troubleshoot systematically, isolate root causes, and determine appropriate fixes.
Ability to consistently follow procedures, parts-handling requirements, and cleanliness protocols.
Comfort with email and spreadsheets and ability to learn inventory, shipping, and production systems.
Self-motivation, ability to work independently, effective time management, and ability to balance production schedules with shipping deadlines.
High attention to detail and a disciplined approach to quality.
Strong communication skills and willingness to collaborate to improve processes and resources.
Passion for alternative energy solutions.
Ability to perform frequent physical activities, including bending, twisting, standing, and lifting tools, parts, materials, and packages weighing up to 50 pounds.
Ability to safely operate material-handling equipment such as pallet jacks.
Ability to work in shop, warehouse, loading dock, office, and outdoor environments, and around particulates, lubricants, and chemicals.
Flexible hours of operation and adaptability to changing workload, conditions, environments, and priorities.

Nice To Haves

Associate degree, technical school graduation, or trade certification.
At least 5 years of combined assembly and shipping or fulfillment experience.
Experience with parcel carrier platforms such as UPS and FedEx and LTL freight, including freight quoting and bills of lading.
Experience with lean or continuous improvement methods such as 5S, standard work, or kaizen.
Experience developing packaging solutions or reducing shipping damage and cost.
Experience with ERP/MRP or inventory management systems.
Basic electrical assembly experience, such as wiring, crimping, or reading simple schematics.

Responsibilities

Become the subject matter expert on Vector System assemblies and subassemblies, including their components, functions, and correct build methods.
Complete manufacturing orders, primarily involving mechanical assemblies, subassemblies, and kits, and secondarily electrical assemblies when needed, in accordance with engineering documentation and quality standards.
Program components for the Vector System and replacement parts.
Partner with the Quality Manager to define inspection criteria and acceptance standards; conduct quality inspections and functional testing; and support nonconformance investigations, root-cause analysis, and corrective actions.
Train and support other assembly technicians on build methods, quality expectations, and new or revised work instructions.
Collaborate with Engineering and Field Operations on prototypes, engineering changes, and vehicle fit-and-function testing, providing a production perspective on manufacturability at scale.
Manage day-to-day shipping and fulfillment of Vector System kits, finished assemblies, and replacement parts, including picking, kitting, order verification, packaging, and preparation of shipping labels and documentation.
Perform final outgoing checks to ensure shipments are complete, correct, and properly documented.
Coordinate outbound shipments with carriers and internal teams to meet customer and installation schedules, including obtaining freight quotes and scheduling parcel and LTL pickups.
Receive, inspect, and put away incoming materials; support inventory management through parts picking and returns, material-control protocols, cycle counts, and communication of discrepancies.
Maintain accurate shipping, tracking, and inventory records in MRPEasy and communicate shipment status to internal teams.
Improve shipping and fulfillment processes by standardizing kitting and packing, developing packaging, organizing staging and storage areas, and creating work instructions and checklists.
Track fulfillment metrics, including on-time shipment, order accuracy, damage and returns, and shipping cost, and use the data to implement improvements.
Evaluate carriers, shipping methods, and packaging suppliers for opportunities to reduce cost and transit time.
Follow safe work practices and adapt to changing workloads, conditions, environments, and priorities.