Production & Fulfillment Technician

Optimus Technologies•Pittsburgh, PA

21d•Onsite

About The Position

Optimus Technologies seeks a hands-on Production & Fulfillment Technician for a split role covering Vector System production and shipping and fulfillment. The technician will become the subject matter expert on Vector System assemblies and subassemblies, work with the Quality Manager to maintain product quality, and ensure kits, finished assemblies, and replacement parts are accurately picked, verified, packaged, and shipped. The focus of the role may vary with customer needs, and the incumbent will flex their schedule as necessary to meet organizational needs. This role is part of a small, autonomous team at a technology company building out processes and resources. The technician is expected to work through unfamiliar problems, exercise independent judgment, fill documentation and process gaps, and improve the speed, accuracy, and repeatability of the work. The position is full-time, hourly, and based in Optimus Technologies’ Pittsburgh, Pennsylvania office. Compensation is $23.73–$27.98 per hour.

Requirements

At least 5 years of combined hands-on experience in manufacturing, mechanical assembly, shipping and receiving, warehouse, or fulfillment environments; experience in both production and fulfillment is strongly preferred.
Strong mechanical aptitude and ability to assemble, disassemble, inspect, and correctly reassemble equipment.
Comfort using hand tools, power tools, torque tools, and basic measuring tools such as calipers and gauges.
Ability to read and interpret engineering drawings and bills of materials.
Ability to accurately pick, pack, and verify orders and shipping documentation with close attention to completeness.
Ability to troubleshoot systematically, isolate root causes, and determine appropriate fixes.
Ability to consistently follow procedures, parts-handling requirements, and cleanliness protocols.
Comfort with basic computer tools such as email and spreadsheets, and ability to quickly learn inventory, shipping, and production systems.
Self-motivated, able to work independently, manage time effectively, and balance production schedules with shipping deadlines.
High level of attention to detail and a disciplined approach to quality.
Strong communication skills and willingness to collaborate to improve processes and resources.
Passion for alternative energy solutions.
Ability to perform frequent bending, twisting, standing, and lifting of tools, parts, materials, and packages weighing up to 50 pounds.
Ability to safely operate material-handling equipment such as pallet jacks.
Ability to work around particulates, lubricants, and chemicals in shop, warehouse, loading dock, office, and outdoor environments.
Flexible regarding hours of operation and changing priorities.

Nice To Haves

Associate degree, technical school graduation, or trade certification.
At least 5 years of combined assembly and shipping or fulfillment experience.
Experience with parcel carrier platforms such as UPS and FedEx and with LTL freight, including freight quoting and bills of lading.
Experience with lean or continuous-improvement methods such as 5S, standard work, or kaizen.
Experience developing packaging solutions or reducing shipping damage and cost.
Experience with ERP/MRP or inventory management systems.
Basic electrical assembly experience, such as wiring, crimping, or reading simple schematics.
Manufacturing or mechanical assembly experience; the company also welcomes candidates from industrial maintenance, automotive or diesel, military, and other skilled-trade backgrounds.

Responsibilities

Become the subject matter expert on Vector System assemblies and subassemblies, including their components, functions, and correct assembly methods.
Complete manufacturing orders, primarily involving mechanical assemblies, subassemblies, and kits, and secondarily electrical assemblies as needed, according to engineering documentation and quality standards.
Program components used in the Vector System and replacement parts.
Work with the Quality Manager to define inspection criteria and acceptance standards; perform quality inspections and functional testing; and support nonconformance investigations, root-cause analysis, and corrective actions.
Train and support other assembly technicians on build methods, quality expectations, and new or revised work instructions.
Work with Engineering and Field Operations on prototypes, engineering changes, and vehicle fit-and-function testing, representing production and focusing on manufacturability at scale.
Manage day-to-day shipping and fulfillment of Vector System kits, finished assemblies, and replacement parts, including picking, kitting, order verification, packaging, and preparation of shipping labels and documentation.
Perform final outgoing checks to ensure shipments are complete, correct, and properly documented.
Coordinate outbound shipments with carriers and internal Customer Success, Field Operations, and Sales teams to meet customer and installation schedules; obtain freight quotes and schedule parcel and LTL pickups.
Receive, inspect, and put away incoming materials; support inventory management through parts picking and returns, material control, cycle counts, and communication of discrepancies.
Maintain accurate shipping, tracking, and inventory records in MRPEasy and communicate shipment status to internal teams.
Improve shipping and fulfillment processes by standardizing kitting and packing, developing protective and cost-effective packaging, organizing staging and storage areas, and creating work instructions and checklists.
Track fulfillment metrics, including on-time shipment, order accuracy, damage and returns, and shipping cost, and use the data to identify and implement improvements.
Evaluate carriers, shipping methods, and packaging suppliers for opportunities to reduce cost and transit time.
Follow safe work practices and adapt to changing workloads, conditions, environments, and priorities between production and shipping.