Production Expediter

Flintgroup•Charlotte, NC

4d•Onsite

About The Position

The Production Expediter monitors and coordinates priority and at-risk customer orders as they move through the Charlotte facility. The role works with Production, Quality Control, Shipping, Customer Service, and site leadership to identify delivery risks, coordinate follow-up, and escalate issues promptly. This is not a direct production position. The role may also support production scheduling and shipping and receiving activities based on business needs.

Requirements

High school diploma or GED required.
Experience in manufacturing, production planning, supply chain, customer service, logistics, or a related operational role.
SAP experience required.
Working knowledge of manufacturing order flow, from order release through production, quality approval, and shipment.
Ability to use SAP to review order status, inventory availability, production progress, and shipment information.
Strong communication skills and the ability to coordinate effectively across Production, Quality, Shipping, Customer Service, and site leadership.
Strong organizational skills and attention to detail, with the ability to track multiple priority orders and open actions.
Ability to identify potential delays early, follow up with the responsible teams, and escalate delivery risks promptly.
Ability to adapt to changing priorities in a fast-paced manufacturing environment.
Basic proficiency with Microsoft Excel, Outlook, and other standard business applications.

Responsibilities

Track priority and at-risk customer orders from release through production, QC approval, staging, and shipment.
Maintain clear, accurate visibility of critical orders, priorities, risks, and outstanding actions.
Proactively identify production, material, quality, or shipping issues that could impact customer delivery.
Coordinate with Production, QC, Shipping, Customer Service, and other departments to resolve obstacles and keep orders moving.
Escalate unresolved issues or delivery risks promptly to site leadership and Customer Service.
Provide timely and accurate order-status updates to appropriate stakeholders.
Monitor SAP for order status, production progress, inventory availability, and shipment information.
Help ensure production priorities are aligned with customer requirements and delivery commitments.
Support daily production scheduling and sequencing activities as needed.
Assist Shipping and Receiving with order coordination, documentation, and shipment priorities as needed.
Participate in daily production and order-review meetings, communicating critical order status, risks, and required actions.
Maintain tracking tools and reports for priority orders, risks, owners, and open actions.
Identify recurring causes of delays and support improvements to order flow and execution.