Production Coordinator - Full Time

GOODWILL KEYSTONE AREA•Ephrata, PA

7d•Onsite

About The Position

Goodwill Keystone Area is committed to creating a culture of belonging where all people feel respected and valued. This is because we celebrate the diversity of thought, the richness of the human experience and the desire to reflect the communities we serve. The Production Coordinator learns all aspects of production and handles production goal tracking, quality and quantity checks. Upon the discretion of the manager, this role supervises retail production staff. This position also supports and fills in as a Customer Service Coordinator when needed.

Requirements

High School Diploma or GED equivalent; or three (3) years related experience.
Must be able to work in an open warehouse environment being exposed to various weather and temperatures.
Ability to follow verbal instruction, work and communicate as a team member.
Must be able to read and write in English.
Must be able to continuously perform repetitive work.
Must exhibit a high level of integrity and business ethics.
Requires a high level of adaptability and flexibility including but not limited to scheduled work hours.
Must be able to push, pull and lift up to 40 pounds frequently.
Must be able to use a computer, calculator and other technology Goodwill uses for backroom operations.
Must complete and successfully pass State background check, Child Abuse Clearance and FBI Clearance.

Nice To Haves

Supervisory experience preferred.
Previous retail or manufacturing experience preferred.

Responsibilities

Achieve daily, weekly and monthly production goals for the store.
Work with the manager to ensure donation volume or raw material meets expectations to support store goals and sales.
Ensure every rack or cart of processed goods meets standards of quality and closely monitors quantity and pricing.
Crosstrain and be proficient in every aspect including pace of production in order to train new Merchandise Processors and fill in when necessary.
Train new staff and coach existing staff to follow the production process, holding the staff accountable for meeting processing goals.
Perform opening and closing of the store as assigned by the manager.
Cross train and be proficient in cash register procedures and be prepared to substitute for a Customer Service Coordinator.
Communicate production progress, changes, and all general information regarding production as a topic during staff meetings.
Ensure workstations only have necessary supplies and are stocked to meet goals.
Ensure the store is locked, secured and all personnel has left safely when closing is necessary.
Ensure all Merchandise Processors complete floor work each day for one hour.
Ensure product placement and rotation processes are followed to company standards.
Complete all other duties as assigned by the management team or Store Manager.
Meet quality and goals by sending in jewelry and merchandise weekly to the Ecommerce Department.
Ensure compliance with all Goodwill Keystone Area policies, procedures and employee handbook.
Promote an environment of workplace safety.
Assure that duties are performed in a safe manner and safety requirements are adhered to.
Communicate progress, problems, and concerns to the Store Manager.