Production Coordinator

University of Wisconsin Madison • Madison, WI

38d • Onsite

About The Position

We are seeking a Production Coordinator to support the setup and execution of events at the Discovery Building (330 N. Orchard St.). This essential role is responsible for coordinating and executing event and AV setups for conferences, meetings, lectures, and other special events. The Production Coordinator prepares rooms to event specifications, assists guests with basic AV troubleshooting, supports event operations, and helps ensure the smooth execution of events. Exceptional customer service is a cornerstone of this position, as the successful candidate will interact regularly with campus partners, conference attendees, presenters, and guests.

Requirements

• 6 months or more, providing customer service in a professional setting.
• Ability to troubleshoot basic technology and AV equipment issues.
• Ability to lift and move equipment and furnishings as required for event setup and teardown.
• Ability to work independently and as part of a team in a fast-paced environment.
• Effective verbal communication and interpersonal skills.

Nice To Haves

• Experience with audio-visual equipment, including microphones, projectors, presentation systems, and video conferencing platforms.
• Experience supporting meetings, conferences, or special events.
• Familiarity with event diagrams, room setup specifications, and event management software.

Responsibilities

• Sets up, installs, adjusts, and connects audio, visual, and computer equipment in various environments for events, academic instruction, or meetings according to established requirements and requests.
• Answers questions and provides information regarding event setup, AV equipment and functionality to individuals and groups based on established materials and standards.
• Performs on-site event room setup, reconfiguration, detailing, and post-event cleanup to ensure spaces meet event specifications and customer expectations.
• Greets customers and guests, assists with event registration and wayfinding, answers routine questions, and provides support during event execution.
• Guides and trains student employees in event setup procedures, customer service standards, and basic AV support.
• Assists with troubleshooting basic AV equipment and coordinating event logistics to ensure successful event operations.
• Sets up, installs, adjusts, and connects audio, visual, lighting, and computer equipment in various environments for events, academic instruction, or meetings according to established requirements and requests.
• Performs basic and routine hardware and software checks to ensure proper functionality and security requirements are met.
• Answers questions and provides information regarding AV equipment and functionality to individuals and groups based on set material and standards.

Benefits

• generous paid time off
• competitively priced health/dental/vision/life insurance
• tax-advantaged savings accounts
• participation in the nationally recognized Wisconsin Retirement System (WRS)pension fund

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED