Production Cook, Seneca Cafe

Seneca Gaming Corporation•Salamanca, NY

12h•Onsite

About The Position

The Production Cook is responsible for rotating between cooking stations and restaurants in hot temperature areas, each responsible for specific food items and using particular cooking devices. This role requires refilling and replacing pans with specified garnish in the steam table. The cook must have command of all stations of the kitchen, including roast, fry, pasta, vegetable, grill, pantry, breakfast, sauté, and high-volume quantity cooking. Maintaining proper food temperatures in accordance with regulatory and/or ServSafe standards is crucial. The position involves proper labeling, dating, and rotating of all products to ensure safe keeping and sanitation. Knowledge of recipes, equipment operation, and cooking and preparation techniques is required. The cook will review production schedules to determine food requirements, assemble necessary supplies and equipment, and follow production sheets. They will regulate oven, broiler, and grill temperatures and use a variety of pots, pans, and equipment to prepare food. The role requires the ability to work in harmony with others in a strenuous environment, reporting to work well-groomed in full uniform and on time. Providing prompt, friendly, and courteous service of food and beverage to guests, and maintaining a hospitable, friendly, and polite demeanor with all individuals is essential. Understanding and complying with information security policies and procedures is mandatory. The position requires meeting attendance guidelines and adhering to all policies. All required training programs must be completed within nine months of employment, and attendance at necessary meetings is expected. Duties and expectations are subject to change as needed, and hours are determined by a 24-hour schedule.

Requirements

Must be 18 years of age or older upon employment.
High school diploma or equivalent required.
Two (2) years of intermediate cooking skills required.
Previous customer service experience required.
Must possess excellent communication skills, including the ability to read, write and speak effectively to employees as well as customers.
Must have the ability to deal effectively and interact well with the customers and employees.
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
Must be able to stand, walk and move through all areas of the casino F&B Operation.
Maintain physical stamina and proper mental attitude to work under pressure in a fast paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.
Moderate physical activity is required along with the handling of objects up to fifty (50) pounds.
Work environment involves some exposure to physical risk, which requires following basic safety precautions.

Nice To Haves

Culinary education/experience preferred.

Responsibilities

Rotate between cooking stations and restaurants in hot temperature areas, each responsible for specific food items and each using particular cooking devices including continually refilling and replacing pans with specified garnish in steam table.
Maintain command of all stations of the kitchen, i.e. roast, fry, pasta, vegetable, grill, pantry, breakfast, sauté and high volume quantity cooking.
Maintain proper food temperatures in accordance with regulatory and/or ServSafe standards.
Properly label, date & rotate all products to ensure safe keeping and sanitation.
Review production schedule to determine food requirements including variety and quantity of food preparation.
Assemble supplies and equipment needed for daily cooking activities.
Follow production sheets and other records as required.
Regulate temperatures of ovens, broilers and grills.
Use a variety of pots, pans, and equipment to prepare food.
Work in harmony with others under a strenuous environment.
Report to work well-groomed in full uniform and on time with badge on upper left side of uniform.
Provide prompt, friendly, and courteous service of food and beverage to all our guests.
Be hospitable, friendly, and polite with all guests, co-workers, and management using positive body language.
Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times.
Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and staff.
Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies.
Complete all required SGC Training programs within nine (9) months from commencement of employment.
Attend all necessary meetings.