Production Cook, Seneca Cafe

Seneca Gaming Corporation•Salamanca, NY

6d•Onsite

About The Position

The Production Cook is responsible for preparing food items in a high-volume, fast-paced casino environment. This role requires rotating between various cooking stations, maintaining proper food temperatures, and adhering to recipes and preparation techniques. The cook will also be responsible for assembling necessary equipment, following production schedules, and ensuring a clean and safe work environment. Additionally, the position involves providing excellent customer service to guests and maintaining a professional demeanor at all times.

Requirements

Must be 18 years of age or older upon employment.
High school diploma or equivalent required.
Two (2) years of intermediate cooking skills required.
Previous customer service experience required.
Excellent communication skills, including the ability to read, write, and speak effectively to employees as well as customers.
Ability to deal effectively and interact well with customers and employees.
Ability to resolve problems/conflicts in a diplomatic and tactful manner.
Ability to stand, walk, and move through all areas of the casino F&B Operation.
Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.
Work involves moderate exposure to hot and cold temperatures and/or loud noises.
Moderate physical activity is required along with the handling of objects up to fifty (50) pounds.
Work environment involves some exposure to physical risk, which requires following basic safety precautions.
Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies.
Must complete all required SGC Training programs within nine (9) months from commencement of employment.
Attend all necessary meetings.

Nice To Haves

Culinary education/experience preferred.

Responsibilities

Rotate between cooking stations and restaurants in hot temperature areas, responsible for specific food items and using particular cooking devices, including refilling and replacing pans with garnish in the steam table.
Demonstrate command of all kitchen stations: roast, fry, pasta, vegetable, grill, pantry, breakfast, sauté, and high-volume quantity cooking.
Maintain proper food temperatures in accordance with regulatory and/or ServSafe standards.
Properly label, date, and rotate all products to ensure safe keeping and sanitation.
Utilize knowledge of recipes, equipment operation, and cooking and preparation techniques.
Review production schedules to determine food requirements, including variety and quantity of food preparation.
Assemble supplies and equipment needed for daily cooking activities.
Follow production sheets and other records as required.
Regulate temperatures of ovens, broilers, and grills.
Use a variety of pots, pans, and equipment to prepare food.
Work in harmony with others under a strenuous environment.
Report to work well-groomed in full uniform and on time with badge on the upper left side of the uniform.
Provide prompt, friendly, and courteous service of food and beverage to all guests.
Be hospitable, friendly, and polite with all guests, co-workers, and management using positive body language.
Maintain a current understanding of all policy and guidelines regarding information security, including the Seneca Gaming Corporation Acceptable Use Policy, and comply with all information security policies and procedures at all times.
Provide exceptional customer service to all patrons and communicate in a pleasant, friendly, and professional manner at all times.
Maintain a professional work environment with supervisors, managers, and staff.
Meet attendance guidelines and adhere to regulatory, departmental, and company policies.
Complete all required SGC Training programs within nine (9) months from commencement of employment.
Attend all necessary meetings.
Perform other duties as assigned, understanding that duties, responsibilities, requirements, and expectations are subject to change as needed.