Administrative Assistant (CMMS exp)

Dexterra • Des Moines, IA

10d • $21 - $24 • Onsite

About The Position

The Production Control Clerk is the central point of contact for service requests and performs administrative functions at CMI’s customer site located in Des Moines, IA. This role acts as a central point of contact for the CMI team, tenants, and the customer. The clerk will oversee the tracking and documentation of work orders, preventive maintenance schedules, project progress and accuracy of data within the customer database system. They will facilitate the processing of service requests, maintaining records, and generating reports as needed. Additionally, the role involves monitoring a centralized email inbox and toll-free phone line, managing and tracking various non-consumable physical inventory items, tracking their use and warranties, and informing the customer of any required maintenance or repairs. Other functions may include CMMS operations, data management and reporting, parking pass assignment and distribution, conference room scheduling, electronic filing, data analysis, writing correspondence, and other administrative functions as assigned.

Requirements

• High School diploma
• At least (3) years of strong administrative support experience within a high demanding environment with multiple stakeholders.
• Proficiency in the use of the National Computerized Maintenance Management System (NCMMS) and/or Maximo is required
• Must be able to pass government background check
• Great customer service skills with a friendly and professional demeanor
• Must be proactive and organized
• Effective written and spoken communication
• Ability to work in a fast-paced environment

Nice To Haves

• Bachelors degree preferred

Responsibilities

• Act as a central point of contact for the CMI team, tenants, and the customer.
• Oversee the tracking and documentation of work orders, preventive maintenance schedules, project progress and accuracy of data within the customer database system.
• Facilitate the processing of service requests, maintaining records, and generating reports as needed.
• Monitor the centralized email inbox and toll-free phone line.
• Manage, disburse, track, maintain, report on various non-consumable physical inventory items such as: access control keys, HDMI cables, microphones, laser pointers and power cords.
• Track use and warranties for physical inventory.
• Inform customer of any required maintenance or repairs required to ensure continual availability to customer personnel.
• CMMS operations, data management and reporting, parking pass assignment and distribution, conference room scheduling, electronic filing, data analysis, writing correspondence and other administrative functions as assigned by the customer.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED