Production Associate - Circle Store

Goodwill of Colorado•Colorado Springs, CO

4d•Onsite

About The Position

This full-time position involves processing donated items into inventory for sale in our stores and interacting with customers while stocking the sales floor. The role requires excellent customer service skills and operates in a fast-paced, goal-driven environment. Retail Centers are open from 9 AM to 9 PM Mondays through Saturdays and 9 AM to 8 PM Sundays. This position is eligible for Daily Pay, allowing employees to access their earned wages on their schedule through a partnership with DailyPay. Full-Time employees in the Retail and Sales/Operations Divisions are eligible for a comprehensive benefits package including Medical, Dental, Vision, Short Term Disability, Life/Accidental Death and Dismemberment, Flexible Spending Accounts, Long Term Disability, and voluntary supplemental benefits. Additionally, eligible positions receive paid time off for vacation, sick leave, holidays, floating holidays, jury duty, and bereavement leave. All employees aged 18 and over can contribute to a retirement plan via pre-tax or Roth (post-tax) contributions. Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer.

Requirements

High School diploma or equivalent is preferred.
One (1) year of retail experience is preferred.
Must have attention to detail and ability to make decisions.
Ability to use basic technologies to be able to follow company standards.
Ability to use judgement to assess quality and value of product and pricing, researching value as necessary.
Ability to see color and use judgement to assess quality and value of product and pricing, researching value as necessary.
Must be able to communicate effectively with customers, managers, supervisors, staff, and peers.
Must have the ability to use a dolly and pallet jack as required.
Must be able to work a varied schedule which may include weekends, evenings and holidays as needed with occasional overtime.

Responsibilities

Meets or exceeds minimum productivity standards and expectations/Key Performance Indicator (KPI)s for assigned duties.
Sort donated items by type (books, media, textiles, housewares, etc.) which include season, color, and quality of product.
Hang, size and price, tag, and prepare items to be sold on the sales floor.
Inspect and quick test items as needed that plug-in or run on batteries to ensure the product is in good workable condition.
Make decisions to price according to Goodwill standards of quality and value of product (good, better, best), which may include researching the item’s value on the internet or utilizing other company tools and standards.
Ensure production and sales floor areas are well organized, stocked, properly merchandised, and clean.
Provide excellent customer service to fellow staff and customers; answer product questions as needed.
Rotate or pull old or unsold product in a timely manner from the sales floor to ensure product selection is refreshed as necessary.
May have additional responsibility of processing E-Commerce product (sort, hang, size, price, tag, etc.).
Follow all retail center policies and procedures.
Ensure work areas are clear and organized and adhere to continuous improvement standards.
Follow all safety processes and procedures to help provide a safe working environment for employees and customers.
Cross-train in other departments or areas; act as a back-up for other areas as required.
Job duties may extend beyond the tasks listed and may include additional responsibilities as required.

Benefits

Medical
Dental
Vision
Short Term Disability
Life/Accidental Death and Dismemberment
Flexible Spending Accounts
Long Term Disability
Voluntary supplemental benefit offerings
Paid time off in the form of vacation, sick, holiday, floating holiday, jury duty, and bereavement leave
Retirement plan contributions (pre-tax or Roth)
Daily Pay