Associate - Production FT - (Fredericksburg Rd.) (35178)

Goodwill San Antonio•SanAntonio, TX

About The Position

The Production Associate loads, unloads, sorts, and distributes donated goods for processing, shipping, or storage. The role includes welcoming donors and customers, issuing donation receipts, supporting production workflow, sorting and pricing merchandise, stocking products, maintaining clean and safe work areas, and performing basic record-keeping and other retail operations duties. The position contributes to Goodwill San Antonio’s mission of Fighting Poverty and Creating Opportunity by helping recirculate donated goods and support community programs.

Requirements

At least 6 months to 1 year of successful experience in a retail, customer-service-oriented environment.
Ability to bend, lift, grasp, and move continuously throughout the day.
Ability to meet the physical requirements of the position.
Good verbal communication skills and ability to work effectively as part of a team.
For positions that require driving: maintain a valid driver’s license and automobile insurance coverage, and be able to travel as needed when using a personal vehicle for company business.

Responsibilities

Greet donors and customers, accept donations, and provide friendly, professional customer service.
Issue donor receipts in a courteous manner.
Handle and sort donated goods into appropriate containers.
Load, unload, and move donated goods and materials, including furniture, using a hand truck onto or from pallets, racks, or shelves.
Distribute donated materials for processing, shipping, or future storage to maintain production workflow.
Restock materials and supplies, such as boxes, barrels, and containers, at team workstations.
Sort and price donated garments and hard-line items with limited supervision; monitor and record production levels.
Tag, rotate, and place products on shelves according to guidelines.
Keep aisles clear of debris and remove obstructions from production and sales floors.
Maintain clean and organized work areas and facilities by sweeping, emptying trash cans, and disposing of trash appropriately.
Report possible safety hazards to a Team Leader or Manager.
Follow housekeeping, loss prevention, inventory control, and compliance procedures.
Maintain regular and dependable attendance and punctuality.
Assist in safeguarding team members and Goodwill property from harm, damage, or theft.
Promptly report observed or suspected theft, fraud, violence, or unethical or inappropriate behavior to a supervisor, Human Resources, or the Ethics Hotline.