Production Associate III - Tier 3

Legacy Mutual Mortgage•Pensacola, OK

About The Position

Legacy Mutual Mortgage is a full-service residential mortgage lender that originates, underwrites, and closes conventional, jumbo, FHA, VA, and USDA mortgage loans. The Production Associate III acts as an extension of the loan originator, supports client and referral relationships, and handles loan origination and administrative activities. The role manages leads, prequalifies clients, prepares loan documents and letters, enters applications and disclosures into a loan origination system, prices and locks loans, and coordinates communication and closing details. It also researches investor guidelines and prepares complete files for handoff to Production Associate II for underwriting submission. The associate may perform other duties as assigned.

Requirements

High school diploma or equivalent.
At least five years of mortgage, processing, underwriting, originating experience, or a combination of these areas.
Must be eligible for NMLS registration and licensing, or have an active Loan Origination NMLS.
Able to work 40 hours per week during normal business hours.
Proficient in Word, Excel, and Outlook.
Proficient in DU/DO, LP, and major origination systems.
Excellent verbal and written communication skills.
Positive attitude.
Dependable, self-motivated, and able to work with minimal supervision.
Proficient with major correspondent and wholesale channels and their guidelines.
Must maintain regular attendance.

Responsibilities

Act as an extension of the loan originator, attend functions with the loan originator, and assist with administrative and sales duties.
Manage and follow up with new and existing leads in a timely and accurate manner; track leads and referral business.
Prequalify clients, including discussing rates, terms, and financial options.
Provide clients with a list of items needed for a complete loan application.
Prepare pre-qualification, pre-approval, and commitment letters.
Enter loan application and disclosure information into a loan origination system.
Meet with clients to sign loan applications and disclosures.
Price and lock loans through the origination system.
Research investor guidelines and stay current on program changes affecting loans in the pipeline.
Submit complete files to Production Associate II based on investor and/or AUS requirements for underwriting submission.
Communicate client and property information to Production Associate II to meet file expectations.
Communicate loan approvals by sending pre-approval or commitment letters to parties involved in the transaction.
Make weekly follow-up and status calls to parties involved in transactions, including clients, realtors, and builders.
Send correspondence such as thank-you cards and closing cost calculators.
Coordinate closing details with clients, including final payment, rate, and cash to close.
Handle cancellations and withdrawals for files not in processing.
Perform other duties as assigned.