Production Assistant (Truck Driver)

The Salvation Army•Kenmore, NY

11h

About The Position

The Salvation Army Adult Rehabilitation Center is seeking a Production Assistant (Truck Driver) to complete routes for picking up and/or dropping off donations at the warehouse, assigned donation boxes, and donor homes. This role supports the Center’s rehabilitation and work therapy program by modeling professional conduct and work habits and supervising a Truck Helper as directed. The Truck Helper is a program beneficiary, and the Production Assistant is expected to teach good habits through example and instruction. The position is responsible for the safe and secure operation of assigned vehicles and equipment, route planning and execution, accurate records and communications, and the proper handling of donations. The Production Assistant represents The Salvation Army to customers and must follow its procedures and dress code. Other duties may be assigned by the immediate supervisor and/or Administrator.

Requirements

Communicate effectively.
Have a valid driver’s license for assigned vehicles and an acceptable DMV record.
Pass a driving test.
Be able to lift 100 lbs.
Read maps and plan and prioritize daily route coverage.
Use an iPad with GPS, texting, and truck inspection report functions.
Have excellent communication and customer service skills.
Obtain a medical card if required by city and/or state requirements.
Pass a DOT Physical; failure to pass could result in immediate termination of employment.

Responsibilities

Safely operate and secure the assigned vehicle and other equipment.
Promptly report accidents involving the truck, personal injury, or property damage to the immediate supervisor and complete required paperwork.
Conduct daily vehicle walk-around inspections, checking air, water, oil, and other items; promptly report problems to the supervisor.
Keep the truck cab and box clean and remove personal items daily.
Plan daily routes based on assigned pickups, make scheduled calls including donation boxes, and develop assigned routes as instructed.
Bag or card both sides of the street and across the street at each pickup, as instructed.
Treat customers courteously, appropriately accept or refuse donations, and strictly follow the Manual for Production Assistants.
Report pickup problems to the dispatcher immediately.
Maintain a professional appearance in compliance with the company dress code.
Maintain complete and accurate records, including delivery manifests, trip logs, and Green Sheets.
Follow communication procedures and 10 codes.
Load and unload the assigned truck and other trucks as requested; secure and handle goods and materials properly, using blankets, ropes, and available space to prevent movement and damage.
Assist Thrift Store personnel with delivery placement and related tasks, including moving hampers to the processing area, placing furniture on the sales floor, and removing trash.
Instruct and supervise the Truck Helper, modeling and teaching good work habits and professional conduct.
Support the Adult Rehabilitation Center’s work therapy program by providing beneficiaries an example of professional conduct and work habits and supervision as directed.
Perform other duties assigned by the immediate supervisor and/or Administrator.