Production Assistant - Call Center ( Monday to Friday 6:30am to 3:30pm)
About The Position
Essential Functions: Provides DL-Admin support such as but not limited to ship date verification and scheduling, case scanning, task crediting, work orders/product codes updating, and department coordination. Evaluates cases to ensure all Company quality standards are met. Assists management and production in all company initiatives implemented. Loads and organizes case distribution carts according to established guidelines. Monitors case flow for rush cases; distributes rush cases promptly to prevent production delays and ensure efficient workflow. Routes cases to correct department based on production criteria. Monitors delayed cases; updates ship dates. Ensures communication regarding production updates between working shifts are clear, concise, and open. Utilizes GO Location Scan to keep track of case location and status on production floor. Ensures high productivity by problem solving and coordinating with production to meet turnaround time schedule. Tracks and collects evaluation case data to create reports. Performs other related duties and projects as business needs require at direction of management.
Requirements
- High School Diploma or equivalent.
- Minimum (1) year of dental production experience.
Responsibilities
- Provides DL-Admin support such as but not limited to ship date verification and scheduling, case scanning, task crediting, work orders/product codes updating, and department coordination.
- Evaluates cases to ensure all Company quality standards are met.
- Assists management and production in all company initiatives implemented.
- Loads and organizes case distribution carts according to established guidelines.
- Monitors case flow for rush cases; distributes rush cases promptly to prevent production delays and ensure efficient workflow.
- Routes cases to correct department based on production criteria.
- Monitors delayed cases; updates ship dates.
- Ensures communication regarding production updates between working shifts are clear, concise, and open.
- Utilizes GO Location Scan to keep track of case location and status on production floor.
- Ensures high productivity by problem solving and coordinating with production to meet turnaround time schedule.
- Tracks and collects evaluation case data to create reports.
- Performs other related duties and projects as business needs require at direction of management.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
