Production Administrative Assistant - Construction

Groundworks • San Jose, CA

4d • $30,000 - $45,000 • Onsite

About The Position

The Production Administrative Assistant is an essential partner to field and leadership teams, providing coordination, accuracy, and follow-through to keep projects on track. This role supports crews and ensures a seamless customer experience through scheduling support, paperwork management, communication, and data accuracy. The ideal candidate thrives in a fast-paced environment and seeks a stable role with growth opportunities at a nationally respected company. The position requires an energetic attitude, a warm welcome, and a positive image of Groundworks, handling customer service calls, and production and service technician interaction. This role supports the administrative needs of a busy customer service-based industry.

Requirements

• High School Degree/GED
• 1-2 years Administrative Assistant experience preferred
• Previous call center or customer service preferred
• Must be positive and motivated with excellent communications skills
• Ability to adapt quickly to changes in work strategy
• Excellent computer skills
• Great oral and verbal communication

Responsibilities

• Provide administrative support for timekeeping
• Create weekly job packs
• Create and close purchase orders
• Ensure office equipment is in working order to include scheduling maintenance
• Setting and confirming install dates
• Mailing customer information packets
• Following up with customers on a variety of issues
• Updates customer records for accuracy

Benefits

• Competitive base pay + bonus based on company performance
• Annual Tribe Appreciation Tour, holiday & volunteer events
• Upward mobility - we promote from within 80% of the time
• Employee Ownership Program
• Tuition Reimbursement Program
• 2 weeks PTO and 6 paid holidays
• Affordable and comprehensive benefits package including medical, dental, vision, long & short-term disability, company-paid life insurance, 401(k) and company match & paid maternity leave (US)
• Affordable and comprehensive benefits package including medical, dental, long & short-term disability, and company paid life insurance (Canada)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED