Product Training Manager-Immunology-Remote

Novartis

8d•Remote

About The Position

The Product Trainer, immunology, is responsible for designing, developing and facilitating innovative and interactive instructor-led and eLearning solutions for customer-facing field teams. The Product trainer contributes to sales success by collaborating with General Management, Marketing, Market Access, Patient Services, external vendors, internal training partners and subject matter experts to develop training solutions to enhance product knowledge, disease state knowledge, account planning, skills training and territory management. This individual will have the ability to design and implement learning solutions that span all phases of the training continuum, from new hire onboarding to in-role skill/ knowledge development in partnership with the Training team.

Requirements

BA/BS Required
2-5 years of pharmaceutical experience (preferred) – Experience could be across any combination of the following: Sales representative, Sales training experience Marketing
Strong product/ disease state knowledge and experience; agility to learn multiple disease state/ products.
Presentation, facilitation and platform skills, including ability to communicate in small and large settings.
Artificial Intelligence (AI) Fluency.
Strong Communication (oral/ written) & interpersonal skills.
Brand strategy, tactics understanding.
Ability to partner with Skills (brand, medical, vendors etc).
Knowledge of field/ sales force.
Administrative management skills: planning, organization, operational decision making and analysis.
Demonstrated experience in working with others to achieve organizational objectives including the ability to anticipate and adapt, own and/or work group tactics to support changing business needs.

Responsibilities

Lead/ support the design, development and implementation of Sjogren’s Disease related disease state product knowledge curriculum as well as core capability training.
Ensure curriculum is designed to accommodate progressive learning from fundamental to thought leader.
Lead/ support content development for CE meetings, Partner with Therapeutic Area (TA) leadership to identify priorities and incorporate content for presentations and workshops.
Leverage and highlight existing NPC internal training assets relevant to field and HA associates.
Conduct on-going needs analysis (internal customer feedback, field interactions, subject matter experts, etc) and leverage results to inform/ adjust training strategy and curriculum.
Develop customized training curriculum to meet the needs of different Customer Facing Roles.
Facilitate education about the variety of field facing commercial roles and train on collaboration and orchestration among these roles.
Responsible for co-negotiating contract with external vendors of learning solutions and managing budget.
Responsible for the leadership and facilitation of all training classes and partner with stakeholders to execute training classes.