Product & Technology Lead

Mojo Supermarket•New York, NY

4d•Hybrid

About The Position

The Product & Technology Lead will own the design, development, delivery, and adoption of Mojo's internal and client-facing technology products. You will be a hands-on product leader who can understand a messy business problem, determine whether technology should solve it, shape the right product, and lead a distributed team through building and launching it. You should understand advertising and creative businesses well enough to recognize their realities, but not be limited by how agencies have historically operated. We want someone who questions existing processes, has strong product opinions, and can introduce better ways of working. You will partner with Mojo's leadership, creatives, strategists, producers, operators, and clients, while working closely with our technical builders in Pakistan to turn ideas into reliable products.

Requirements

Approximately 5-9 years of relevant experience.
Strong product judgment and clear opinions about what makes a useful product.
Demonstrated ability to take products from an unclear problem through launch and adoption.
Enough understanding of advertising and creative businesses to work effectively with creatives, strategists, producers, account leaders, and clients.
Technical depth sufficient to lead developers and evaluate architecture, integrations, APIs, data structures, AI tools, and security decisions.
Ability to communicate clearly with both highly technical and nontechnical teams.
Experience leading distributed developers, contractors, or product teams.
Comfort working without a large product organization, engineering department, or established playbook.
Strong prioritization skills and a willingness to say no.
A bias toward shipping focused versions, learning from actual users, and improving quickly.
Curiosity about AI and emerging technologies without chasing technology for its own sake.
Commercial awareness and an understanding that products must ultimately improve the business or create meaningful client value.

Nice To Haves

Product development within a creative, advertising, social, media, production, or marketing organization.
Experience in a marketing technology, creator technology, social intelligence, cultural intelligence, or workflow software company.
Experience in a creative technology or product innovation team where they owned real products, not only campaign prototypes.
Experience in a startup or venture where they helped build and launch products for creatives with a small distributed team.
Experience in a technical product role serving creative, marketing, operations, or professional-services teams.

Responsibilities

Own the design, development, delivery, and adoption of Mojo's internal and client-facing technology products.
Understand problems across Mojo's operations, creative workflows, client work, staffing, production, listening, finance, and people systems.
Determine which problems should be solved through custom software, AI, automation, integrations, process changes, or existing tools.
Turn ambiguous opportunities into focused product concepts, roadmaps, requirements, prototypes, and release plans.
Decide what Mojo should build, buy, integrate, simplify, or stop.
Bring strong, independent opinions and challenge requests that do not lead to valuable products.
Maintain a coherent product portfolio rather than allowing disconnected experiments to accumulate.
Lead products from discovery and definition through design, development, testing, launch, adoption, and iteration.
Translate business, creative, and client needs into clear workflows and technical requirements.
Create wireframes, user journeys, process maps, product briefs, and acceptance criteria.
Prioritize the roadmap and maintain a focused development backlog.
Run regular product and development cycles with clear ownership, deadlines, and decisions.
Test products directly with employees and clients before expanding them.
Ensure products are useful, intuitive, documented, secure, and maintainable.
Lead and develop Mojo's distributed technical team, including developers, automation specialists, AI builders, and external partners.
Evaluate technical approaches, architecture, APIs, databases, AI models, integrations, permissions, and security considerations.
Break large ideas into realistic, testable releases.
Identify technical risks early and prevent the development of fragile or unnecessarily complicated systems.
Hold technical partners accountable for quality, documentation, reliability, and delivery.
Establish practical development and product-management standards appropriate for a fast-moving creative agency.
Build systems that improve how Mojo staff work, manage talent, develop creative, listen to culture, monitor performance, operate accounts, and understand financial performance.
Identify opportunities to turn Mojo's internal capabilities into differentiated client offerings.
Participate in selected client conversations to understand business problems and shape technology-enabled solutions.
Help Mojo use technology to create better work and deliver better results, not simply to make existing processes more efficient.
Connect product decisions to measurable business and client outcomes.