Product Tech Dallas
About The Position
The Product Tech role involves inspecting all assembled products in the run lane for delivery, assessing whether they can be repaired or must be replaced. The technician will restore products to like-new conditions using proven techniques such as refinishing, re-upholstery, and painting. This role requires repairing damaged stock, wood, fabric, leather, and metal furniture using approved methods. The Product Tech must understand and follow all safe work practices and rules, including WHMIS, and document/complete service reports and electronic paperwork within the company's software platform. They will also communicate any issues with service vehicles, attend training on furniture repair, inspect and validate repair parts, and ensure compliance with all company policies and procedures. Demonstrating company values and participating in the National Certification program are also key aspects of this role. Please note that this job description is not exhaustive and duties may change over time.
Requirements
- Understanding of safe work practices and rules, including WHMIS.
- Ability to document and complete service reports and paperwork.
- Proficiency in completing electronic paperwork within a software platform.
- Ability to communicate issues with service vehicles.
- Willingness to attend training on furniture repair topics.
- Ability to inspect and validate repair parts.
- Understanding and adherence to all safe work practices and rules.
- Compliance with all Company policies and procedures.
- Demonstration of company values.
Nice To Haves
- Participation in National Certification program.
Responsibilities
- Inspect all assembled products in the run lane for delivery and assess if products can be repaired or must be replaced.
- Restore product to like-new conditions using proven techniques, including refinishing, re-upholstery, painting, etc.
- Repair damaged stock, wood, fabric, leather, and metal furniture using approved methods.
- Understand and follow all safe work practices and rules, including WHMIS.
- Document and complete service reports and paperwork, including inventory control information.
- Complete electronic paperwork within our software platform.
- Communicate any issues (mechanical or otherwise) on the service vehicles.
- Attend training on furniture repair topics.
- Inspect and validate the repair parts.
- Understand, follow, and ensure compliance with all safe work practices and rules.
- Assure compliance with all Company policies and procedures.
- Demonstrate the company’s values in all aspects of their work performance.
- Participate in our National Certification program.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
