Product Support Specialist - Relocate to Warroad, MN

Marvin•Warroad, MN

1d•Onsite

About The Position

Marvin is hiring a Product Support Specialist to join our Technical Product Support Department. In this role, you’ll help customers understand product options, pricing, and specifications. You’ll provide clear, timely support and help find solutions that meet both customer needs and production requirements. You'll succeed if you’re detail-oriented, enjoy working through unique questions, and like partnering with others to find the best solution. If you bring curiosity, a willingness to learn, and a collaborative approach to getting work done, we invite you to apply today. Plus, receive a $1,500 sign-on bonus when you join our team! This job is located in Warroad, MN. If you're considering relocating to Warroad, you may be eligible for a relocation benefit package to assist with your move. Marvin offers an extensive relocation benefit package that included the movement of your household goods, temporary housing, and much more - in addition to relocation counselor to assist you throughout the entire journey.

Requirements

1-2 years of experience in estimating, drafting, construction, or a related discipline
Comfort using Microsoft Office products
Ability to learn AutoCAD through provided training
Collaboration skills paired with sound judgment in a business environment

Nice To Haves

Associate degree in a related field preferred
Technical curiosity and the ability to learn product systems quickly
Ability to self-manage priorities, timelines, and details
A solution-oriented mindset and comfort navigating ambiguity

Responsibilities

Provide customers with timely, accurate guidance on product capabilities, limitations, and specifications
Prepare pricing, estimates, structural analyses, and AutoCAD drawings
Solve complex and unique challenges using creative and practical problem-solving
Partner cross-functionally with Manufacturing, Engineering, R&D, and other teams to ensure solutions are within production capabilities
Support and educate dealers, channel partners, and trade professionals
Contribute to departmental accuracy, responsiveness, and service quality goals

Benefits

Relocation benefit package
Sign-on bonus
Health insurance
Paid holidays
Paid parental leave
401(k) retirement savings match
$300 annual wellbeing account
Better Living Day! (a paid day off to go have some fun)
Annual profit sharing
Giving at Marvin – participate in organized volunteer opportunities
Brighter Days Fund – financial support from your colleagues and the Marvin family during personal hardships