Product Support Sales Representative (PSSR)

GES Career•Minot, ND

4d•Onsite

About The Position

The Product Support Sales Representative (PSSR) will be responsible for improving the business success of our customers through face-to-face contact and knowledge of their operation and needs. The primary objective of the PSSR is to build relationships and establish a true partnership that will make our customers more successful by anticipating and/or recognizing their needs and supplying parts, small equipment and setting up service for their equipment. This position will be based out of Minot, ND.

Requirements

Must share our Core Values: Do the Right Thing, Be Curious, Have Passion, and Be Innovative
Minimum of 2 years’ experience in sales, service, heavy construction or product support
An above average computer comfort level and willingness to learn Microsoft Word, Excel, Outlook, CRM program and GES business software
Requires a valid driver’s license and the ability to maintain an insurable driving record
Must have a positive mental attitude
Must have excellent customer service skills, both internal and external customers
Be personable, highly motivated, reliable, ethical, and able to adapt to all forces around them, customers, suppliers, coworkers, and manufacturers.
Attain short and long-term objectives through good time management and planning
Strong interpersonal skills and oral/written communication skills
Organizational skills with ability to effectively manage multiple projects

Nice To Haves

A background in construction, aggregate and/or heavy construction equipment is recommended but not required
Training to develop an expertise in all areas of GES products offered

Responsibilities

Responsible for the coverage, retention, development, and customer satisfaction within your assigned territory
Responsible for selling parts, service, and small whole goods within your assigned territory
Utilize CRM program to track customer visits, prepare quotes, and organize
Work with the PSSR Manager to develop territory and promote General Equipment and Supplies
Work with parts department, service department and territory salesman to keep customers up and running efficiently
Identify new customers within assigned territory to promote GES
Perform the necessary functions required for machine or equipment service and/or parts quotes i.e. undercarriage evaluations, G.E.T evaluations, fit ups, record keeping, and recommendations
Attend educational and training programs covering company policies, department objectives, products services and programs, professional salesmanship and personal growth
Responsible for keeping accurate expense records and submitting them weekly
Ability to balance the business needs and goals of the company while looking out for the best interests of our customers