Product Support Sales Rep - Crushing
About The Position
ICM Solutions, a leader in crushing, underground mining rebuild, and white paving equipment, service, and solutions across the Mountain West, is seeking a Product Support Sales Representative (PSSR) to join their team in Central Utah. The PSSR is a vital part of the Sales team, focused on enhancing customer experiences and driving their Return on Investment (ROI) to ensure both customer operational success and ICM's financial objectives. This role involves consulting with customers on technical support and product management to guarantee the best rate of return on their investments in crushing, screening, conveying, and washing equipment.
Requirements
- Keep abreast of best practices and promotional trends.
- Continuously improve through feedback.
- Proven work experience as a sales representative.
- Excellent knowledge of MS Office.
- Familiarity w/CRM practices along with ability to build productive business professional relationships.
- Highly motivated and target driven with a proven track record in sales.
- Excellent selling, communication, and negotiation skills.
- Prioritizing, time management and organizational skills.
- Ability to create and deliver presentations tailored to the audience needs.
- Relationship management skills and openness to feedback.
Responsibilities
- Present, promote and sell products/services to existing and prospective customers.
- Perform cost-benefit and needs analysis of existing/potential customers to meet their objectives.
- Reach out to customer leads through cold calling.
- Expedite the resolution of customer problems and complaints to maximize satisfaction.
- Achieve agreed upon sales targets and outcomes within schedule and time frame.
- Coordinate sales effort with internal team members and other departments.
- Analyze the territory/market's potential, track sales and deliver status reports.
- Supply management with reports on customer needs, problems, interests, competitive activities and potential for new products and services.
- Travel (daily and overnight as needed) to build and maintain customer relationships and provide on-site support to operations.
Benefits
- PTO
- medical/dental/vision/life insurance
- 401(k) with company match
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1-10 employees
